amazing food, but the service?. i consider art is in to be one of the best bakeries in ottawa. their breads are out of this world, totally exquisite! their sandwiches and breakfasts are fabulous, a bit expensive, but the high quality is worth the price.
the only issue i have with this place is with the service. first, the hours are not accommodating. given their popularity and reputation, they should be able to have better hours to serve the regulars. secondly, the girls who work there tend to be a bit curt and unfriendly. why though? this is ottawa, not nyc or paris...! artistic does not equal snobby and pretentious... sorry, that's uncool. for this reason, i usually just takeout my food. overall, needs amelioration with service but food is wonderful indeed.