pick up your viennoiserie, the gtfo.. with a fantastic selection of creative pastries and some of the best croissants i've tried in canada (although they can be hit-and-miss, a fair result of in-house handmade baked goods) this is the place to go for your sweetbreakfasttreats.
but.
the service is terrible, the lines are long, and the restaurant is a lazy attempt to cash in on warehouse chic. with bad acoustics and uncomfortable wooden benches, eating in means being more distracted by your neighbours' conversations than focusing your own food and company.
the lunch menu is unimaginative. the staff are either too busy or too cool to smile at you. you have to order at the front and take a number sign to your table to get a busy kitchen staffer to drop off your plate (and that's the last you'll see of them). you get a cup to serve yourself coffee, but the coffee pot is often empty, filled with grinds, and just kind of gross, as it is placed next to open doors and masses of people.
and yet there is a weirdly strong pressure to tip. seriously, i've never felt so awkward not tipping for service i didn't even receive.
there is an expedited line if you just want to order pastries to take home, but if you don't already know what you want, expect to wait in the normal line to be able to actually see the pastry case. and yes, it's worth looking.
in conclusion, if you have a decent coffee maker in your home, head over to art is in to pick up some goodies but then go back home and havebreakfastin bed.