the chimes east

in town for work. highly recommended letdown. nothing "wrong" but was expecting something local and this has the feel of chain food. had raw oysters, boudin balls, and the shrimp app. oysters were muddy, boudin balls could've been anything fried up, and the shrimp were not jumbo...i wasn't even certain they were gulf shrimp, but i'll give the benefit of the doubt. nice beer selection but the server had me open the website on my phone to look at the beer menu. pet peeve. it's hard enough to get people to put our goddamn phones down at dinner and now the restaurants want us to pick them up first thing? is a piece of paper so hard? grrr.... won't be back.

we have tried the chimes east several times, just to make sure we were wrong with our impression. unfortunately we were not wrong. we would recommend the chargrilled oysters and there are a few other items on the menu are "okay" but just "okay" nothing to run back for. the wait staff is anything but friendly. we have encountered several wait staff that were at the rude level. we have gone as a couple and in a group and have had similar experiences. sorry chimes but you need to step up your game. too many places here to choose from to have rude staff and average food

chimes east. i have been a regular for over 5 years now. nothing really bad to say about this place or employees whom most i am friends with outside of their job except for recently things have changed not for the good especially all the fights that break out. some things need to change.

two words:. beer. selection.

great place. the chimes east (and chimes in general) is exactly what it sets out to be. it's a fun place with good food and a good price. the management and staff are really the best in town.
some of the complaints on here are ridiculous. yes it's loud. that's because everyone there is having a great time. the food is incredibly consistent which is the sign of good management and a kitchen staff. the wait staff and bartenders are very attentive and nice without seeming fake.

best restaurant. chimes east is my favorite place to eat drink and hang out they have it all! great atmosphere great staff everyone is friendly! i come at least 3 x a week this place is awesome!

great food and times here. staff is fun, friendly and attentive. excellent and wide selection of beers and spirits. out of towners who want to try la food, then this is the place! not expensive and generous portions. oysters-raw or charbroiled----excellent. recommend the blackened gator. better than chicken!

great place with great people and great food...did i mention great drinks.. i have dined here for almost five years now and never encountered a bad experience! a special thanks to 2 of their best managers tanna and jerry.

rude and doomed. i agree with other reviewers that there is definitely a problem at this restaurant. five of us visited on a saturday night for a celebration. most of the food was ok but one dish (blackened chicken alfredo) tasted like nothing. no taste to the pasta or the blackened chicken. (my daughter likes things pretty mild but this was beyond.) we spoke to the waitress about it and she responded blankly saying there was nothing she could do about it except bring out some seasoning and see if that helped. she asked if we wanted to speak to the manager so we agreed. he was nothing short of rude. he offered no apology and gave us the same blank look. he said they could take it back and bring something else out -- which they did, and charged us for it. on the way out i stopped at the hostess stand and told him i was disappointed in his attitude and that they charged for the second dish. he just shrugged his shoulders and said that's how it works. we eat out a lot and know what good customer service is. this place is doomed if this is how they are training their managers and staff to treat customers. the food is not good enough to compensate for the nasty attitude. we live five minutes away and will not be going back.

poor managent & bad service. made a reservation and it nearly took them an hour to get the tables ready. the host was rude from the start. it took too long to get our food and it was dry. there were many tables that were open, it wasn't "busy". the server would check on the table once until the complaint was filed. food was bland. the manager wouldn't take back the food in return, then was charging on someone else's card for something they didn't buy. the service was just horrible! my worst experience ever.

yum. visited here while in baton rouge, from lafayette the food was great... the appetizers are ginormous!!! & well worth the money our waiter was great, just wish i would've remembered his name will go back

poor managment. my first time at chimes was today 11/14/14, my waiter recommended me to try the bbq shrimp with grit cakes, and it was horrible..i informed the waiter that i wanted to try something else, he brought two diff managers out and they told me they can only exchange the grits out for rice, i did not like that either, so basically i was stuck with a dish i did not like at all, i asked the mamager is this how they treat their customers and he stated its their policy and he did not have to show me their policy, worst experience ive ever had at a restaurant in my life... will never go there again, nor recommend anyone

duck and sausage gumbo. divinely hearty

caesar salad. side caesar . very fresh


-----09 nov, 2014-----

red beans and rice. very flavorful. this is the side dish portion


-----09 nov, 2014-----

gumbo. it had a very good roux base. full of seafood. large portion.

management should be reconsidered. last night, for my sisters birthday, a group of 9 plus myself chose to celebrate at chimes for the occasion. we arrive and are seated within 10-15 min, no complaint there. after being seated, the waiter immediately began taking drink orders, and when he got to me i ordered my drink and appetizer- spinach and artichoke dip with bowtie pasta (which i already knew i wanted because thats the only appetizer i ever get when going to chimes). drinks came quick, appetizers came shortly after. i took one bite of the appetizer and was immediately disgusted. i gave one to a friend and she said the same. in efforts to not have to return the appetizer, i took another bite, hoping that maybe it would taste different, unfortunately it did not, so i called my waiter and told him that i did not want the appetizer because of the taste. he asked if there was anything wrong with it and my exact words were 'it tastes nasty'. then he went on to try to persuade me to keep it or try something else, but i did not want to as that was the only appetizer that i wanted. so he went a told the manager, thats when things went south...quickly. before the manager gets there, though, he has time to take our dinner orders and i order the chimes boat load. after taking all orders, he leaves and the manager arrives shortly after and asks who had the dip and i responded. he too asked if there was anything wrong with the dip or pasta and again i reply 'it tastes nasty and i do not want it'. he tells me that i can order another appetizer, and i tell him that i do not want another appetizer. he again says 'well i can get you another appetizer' and i again say 'but i do not want another appetizer as that was the only appetizer i wanted here'. we go back and forth with this 3 times, it had gotten to the point where everyone at the table stopped and was so astonished as to how rude he was being towards me. i asked him if it was chimes' policy that a refund cannot be given, even if the food is unsatisfactory, he tells me yes and in the rudest way tells me that 'we don't have to put it on the menu'. now, im pretty sure that he has gotten away with this on other occasions with many other people that do not know their rights, but i do and i requested to see the policy in their store that says that no refund can be given on food that is unsatisfactory and uneaten, he completely disregards my request. so now i'm really upset and tell him that he can cancel my chimes boat load. he then tells me that i would have to pay for the boat load too because i already ordered it. in what world does this guy live in?!!?. i tell him that the waiter just took our order not even 5min before he came to our table. i proceed to say that i do work for a law firm (wished i didn't even have to do that) and that i am well aware of my rights, and his response takes the cake 'i don't care that you work at a law firm, what does that mean'. i could have been petty and said 'yea, and you work at chimes fixing my food' but i didn't, i told him that i was not paying for anything when nothing was eaten. this manager was trying to make me pay for $40 worth of food that i did not eat or even get yet, now correct me if im wrong, but in the legal profession, that's stealing. so finally he takes the dip and leaves, but not before he tells me that i cannot order anything else lol, like i was going to anyway. the management experience there has cause myself and everyone that was at the table to agree to never go there again. i plan on taking this to his district manager and even headquarters, especially when i came here to give a review of my experience and saw how many people actually have negative experiences there and more than one with the manager, the person who is suppose to solve the problems, not create them. now i was going to pay for my meal as well as my sisters meal which would have ran me about $80-$90, so the main person losing out here is the waiter, he could have had a very nice tip from the 18% gratuity plus i was going to leave something additional because ive been a waitress and i know what its like, but he can thank his friendly chimes' management for that. my suggestion, fire the manager.