for those of us who live here we have seen this restaurant go thru many ups and downs based on the ownership at the time. the location andvieware outstanding. many locals including those in the hospitality and charter fishing industry call this place home. we love it despite the many faults and are happy to call it a home away from home. however there comes a time when enough is enough. maybe it's the owners who are to blame or maybe it is the staff who are just burnt out from the overwhelming popularity of the place. no doubt about it, this is a hectic , busy , tough place to work . if the owners aren't treating the staff in the appropriate manner there is no way they will treat the customers as they should. i can only assume that is the cause of the horrible and sad service one receives at the outside bar these days. if you expect timely service, a correct final bill listing what you ordered, and actually receive what you ordered without being treated as a problem customer you may want to go elsewhere. if locals recieve such treatment , good luck to visitors.
me, i am in the process of finding a new hangout . i'm giving up the greatviewand easy location to my house . it won't be easy but i am up to the task. . i am looking forward to meeting new ,friendly bartenders who like their job and the customers who come by regularly . tasty food items will arrive when ordered and not just on the bill, and happy hour will be happy. i' ll let you know where i land. you may find you want to join me and new friends.