not impressed. my wife and i went to this place after hearing good things from colleagues at work. after the 30 min.waitin the bar, which was totally acceptable - the drinks were not watered down or anything -- we were seated. our table drinks took quite a while to get to us. the antepasto tray was great, but our waitress never came back to see if we needed anything - drink refills or anything. the food finally came and it was pretty good. i had the steak marsala. it was pretty good, but the steak was overcooked. the big complaint was that our waitress literally never reappeared. we waited for 20 minutes after eating for our bill. we finally got tired of waiting and went up front. after rushing around, they finally got the bill to us. we asked to speak to a manager and a young man came over to us. we explained the lack of service and he basically said "well...sorry." he didn't offer anything by way of apology - not even a discount on the bill. up until that point, we likely would have come back for another try; however, after the attitude of the manager and the complete lack of interest in keeping a customer, we will not be back. marsala's in estero is a much better and more authentic experience than this place. it's just a further drive.