one hot mama's american grill

this is a bbq restaurant with smoking wood stacked outside. this is the best way to judge a bbq restaurant you have not visited before. the ribs, pulled pork and brisket we had was all good. tasty cole slaw, smashed potatoes and fried okra. the service was excellent as well.

a must. the brisket philly is the one

food is amazing"!. ok so maybe the service could use some work but the food more than makes up for it. we come here every year on vacation and find ourselves sneaking in to this place 1,2,3 times in a week. it is that good. we have never tried the pork because the friend chicken - especially the kids - is soooooooooo good. the ribs are great and sometimes we just get the burger because it is well.....awesome! so many southern places are nothing but grease and salt, but not this. hghly recommend.

my wife, three children and i wanted to try one hot mamas due the positive reviews and our love for good bbq. on 4/4/18, we decided to give it them a try. the food was very good and the service from our waitress was also very good. unfortunately, however, one hot mamas evidently does not care about their customers. our five-year old daughter accidently forgot her backpack in our booth. the backpack unfortunately had all of our daughters easter presents as well as keepsakes she collected during our week visiting hilton head. we did not realize that the backpack was left at one hot mamas until the next day, 4/5/18, however we had already left on our return trip home, a 20-hour drive. my wife called the restaurant to see if the backpack was in fact there. they confirmed that is was there and in fact identified the bag before my wife could even describe it. my wife asked if they would be willing to ship the backpack to our home in wisconsin, if we would pay for the shipping. the hostess who answered the phone said that she would have the manager call us back to arrange things. on 4/9/18, we still had not heard back so we called and emailed the restaurant. we were again told that someone would call us. we did not get a response to our email either.  several days passed without a call back. on 4/12/18, we again called and spoke to the “manager.” she was rather short with me but stated that they would ship the backpack to us on the following monday, 4/16/18. we thought great!  unfortunately, several weeks passed without any sign of the backpack. i called them again two additional times without any response or call back.  after five phone calls and an email we have now given up. we understand one hot mamas is a very popular restaurant and staff is surely busy, however to be treated or disregarded in this fashion, is unnacceptable.  it’s the definition of bad customer service. they clearly have no regard for their customers, at least only up until they fork over a couple hundred dollars eating in their restaurant. i strongly advise avoiding this restaurant, unless the poor service and behavior is ok with you.

we get to go from one hot mamas pretty often and everytime it is delicious! love their ribs and lemon pepper wings! shannon helped us out tonight and she is always a pleasure! very friendly and always has a smile on her face! thanks one hot!

very good. i'm not a big meat eater, but shared an order of chocolate ribs as a starter and just about licked my plate clean. good family place.

called ahead - waitress said no wait. showed up with 3 kids 15 minutes later and it took 45 minutes to be seated.....food was good, but bad service.....

nightlife!. if you want good food and night-life this is the place to go!

slow service. ribs were ok but not award winning.

great food, unique interior, great service, and decent prices!

great wings. fun atmosphere and good help.

still licking fingers. where to begin its all amazing the server was quick attentive and knew the menu inside and out from both a what's what perspective and the more important personal knowledge of how each dish tasted. the decore was nice, very vibrant and bold, hard to place exactly how it feels but it works wonderfully. from the management perspective it was easy to see who was running the place, its fantastic to see the effort to help that i saw tonight planing how flow was to go and keeping communication active to all the servers.

now for the most important part the food, presentation wasn't fancy which was good it felt like a good, overflowing plate of good food which it was. the table had chicken ribs and a shrimp taco. the ribs were soft enough that when i tried to cut the first one to pick it up the fork come out with a chunk of beautifully cooked pork. a nice thin crust provided the smoky and rich bbq flavour lying in wait under a sweat bbq sauce. the chicken was what i always imagined southern fried chicken, i cant explain how good this is other than i was picking at the coating for 10 min after i was "full". the taco was great, spicy with a little sweet twist and was very fresh.

i will recommend this openly to friends relatives and complete strangers while im down here. i will be in this area for the next month, i might actually try and finish this menu before i leave.

sat inside at the bar. had the brisket which was decent, not bad but not great either. fries were hand cut and pretty tasty. slaw was slaw. cornbread was tasty but small. had a couple of local beers too and this came out to $40 with tip. not a deal by any means but not ridiculous for hilton head. 3.5 stars

this place is the bomb. it’s tasty, it’s inexpensive (portions were too large for me to finish at lunch time). they accommodated my large party of 11 very quickly and without a fuss. the waitress was lovely and very quick to refill and help us with everything even though the time of our visit was odd (3:30) some places ignore you during this time y’all but not this place. we love it we come to hhi every year and this will be added to our “must eat list”. the brisket is awesome and that mustard sauce they have is divine (like you’ll want to buy it and dip everything you eat in it... forever..)

best pulled pork i've had in a long time. service was good. they were very accommodating of our family of 4, especially considering we had a very, very sleepy preschooler and crabby infant. cornbread was amazing.