al iwan - burj al arab

i went there yesterday for a dinner with my fiance to celebrate her birthday .. i called and booked a table and i request for something spacial to celebrate, they said they can give a complementary cake but with out candle  .. anyway when we went there the service was very nice and the stuff was very friendly .. the buffet was very testy also and at the end they serve us the bday cake and they put the candle + they came like 3 to 4 to sing for her happy bday and they gave her a flower as a souvenir .

everything was perfect ( stuff,food,service )

a very disappointing experience.

i gave1.5 as some of the food tasted ok else i would have tried to rate as zero.

1- welcoming: very nice with a small shot of egyptian drink (karcadeh).

2- decoration: luscious look even though a bit outdated

3- service: asked for the bread 3 times until we got it. no live cooking station which is usually available in any buffet. i had to cut my shawerma as there was no one there to serve it, same for the roast beef.

the worst is that most of the plates were empty and no one bothered to fill. basically service was below average.

4- variety of food: below average compared to other restaurantsin uae. the funny thing was when the nice welcoming staff was showing us the buffet, and she said "on the right hand is the sea food" ..... what sea food? smoked salmon? and baby crabs with no meat displayed in a very lousy way? or the tomatoes, cucumbers, lettuce and labneh?? the salmon was 100% that package that they sell in supermarkets for 22 dirham which comes buy one get one free... very lousy quality.

5- food quality: some was ok, some was below average and others were good. nothing was outstanding

6- food display: will be very frank and say that my maid can display food in a better way!!!

7- value for money: not worth it at all. this should not cost more than aed100.

i don't recommend this place at all!

really really disappointed with the variety of the food. ok so when i reserved my table on the phone they said they will send me a confirmation email which they didn't. then on the entrance the security guard wanted to see the booking reference. but any ways he let me in. when i was entering the view was to die for. the staff was very humble and nice they gave us welcome drink which was nice. but the decor didn't excite me at all. then the waiter shows us around the buffet 2 salad station no live cooking station if i count maybe 10 main course dishes. and dessert 😣 if anyone knows those arabic sweet shops where they wrap gifts and all! yeah so that was the sweet counter for us and two hot desserts, umali which was nice and thats it. and yes they bought grills on our table freshly made for which i was impressed but again no taste what so ever. and 1ltr bottle of water costs you 55 dhs. do not recommend to anyone save your money and do research you will find decent places in half the price from here with great food. my recommendation giardino in versace. so much better with vast variety.

experience a true middle eastern journey and the most exquisite arabic cuisine in al iwan, located in one of the world’s tallest atrium followed by shisha with inspiring surroundings of burj al arab terrace.

having been to this restaurant last week, i was amazed by the beautiful surroundings and the amazing service. the food was flavoursome and mouthwatering, especially their range of mains and traditional desserts. the waiters were particularly accommodating and took extra care of our 4 year old who went with us, offering her child friendly options, which we truly appreciated.

experience all this for:
lunch - serving from 12.00 to 15.30- aed 375 per person
dinner - serving from 18.00 to 00.00 - aed 395 per person

and i would definitely recommend the shisha at scape lounge after, especially now that the weather has really cooled down :)

beautiful restaurant nicely designed and decorated. i loved the ambiance. it's warm and relaxing. everything is perfectly set up. we felt welcomed all time. food was great. staff were professional. service was excellent. a bit overpriced.

loved the fresh food, salad bar was 👍and a very respectful staff 😊 had the best birthday 😊 🎂🎂
yawer patel ❤❤❤
hope to visit soon 😊😊😊

this is one of the best restaurant i've visit so far in terms of the place which is located at the iconic burj al arab, i really loved the place, great ambience and very welcoming staff. food is purely arabic. many options to choose from main course to dessert in the buffet section. i had a great experience in this restaurant on which the staff will treat you like a vip.

service is really good. good ambience, luxurious interiors.. but food is not upto the mark.. especially for asian people, really wont feel the food is worth the money you pay for.

burj al arab known for luxury and class being a 7 star hotel houses many restaurants out of which is this arabic , al iwan .
extremely luxurious interiors, comfortable seating which also has a view facing the sea. a very calm and tranquil place.
hospitality went above my expectations. each and every staff were polite , courteous , pleasant and had an eye to detail. we had small kids so their baby sear were laid down very beautifully with the table preset for them. this was very impressive. also, services like one being approached to hang their handbags on the edge of the tables were little element of surprise. they went extra mile to arrange snacks for the kids as per their choice. the food was explained to us (depicts their product knowledge). basically i found not a monotonous service but humans offering hospitality humbly .
the buffet was very presentable , clean and hygienic. 1 chef was constantly near the buffet to help us with the dishes and recommendations.
the food i found wasn't any extra ordinary . have tasted the same at many places. less options for vegetarians , especially main course.
if you choose to visit this place , surely come for the service where they will make you feel like a king and of course the ambience and venue.
a very well done job to this team. certainly under pressure being located inside burj al arab to keep the fame, but still won my heart. hope the food which we pay so much for improves.

best experience ever. fine dining that you would expect in the most luxurious hotel on earth. mr. ashran was very helpful and all the staff are polite and hospitable.

except for ambience and good service, thd visit was a total disappointment.

food was a total disappointment except for salads and desserts.

at such exorbitant price, it seems we are worthwile paying only for ambience and not food.

soft drinks for my 5 yrs old daughter was charged in the buffet while they were free us!!! any logic? and that too it was not informed on arrival or on web site.

seems its the restaurant policy to grab whatever comes to hands rather than holding to clientage.

signature arabic buffet restaurant at the burj al arab.
nice and cosy ambience thats a stark contrast to the granduer of the lobby and atrium of this iconic hotel.
loved the one to one service. the staff and their service is really worth mentioning. the buffet is also just right, not too over the top interms of the number of dishes, but just right. i expected a bit more varieties at the dessert corner but thats just me.
you habe got to try their harees and veil curry.

a once visit to burj al arab is on the list for everyone in dubai..
so as it we made it this resturant offering buffet on our anniversary...
international buffet with few indian dishes...
an expensive resturant to come for a special occasion...

service is good as they try to make your one time visit a memorable time...
they serve a small anniversary cake to celebrate and arrange the table too which was nice and kind of them...
food is ok...
a one time affair to go to the iconic hotel..
advance booking is mandatory to enter this 7 star hotel...
saw a lot of couples celebrating there so i guess it's more of as a one time visit to feel good on a special occasion...

nice ambience and view.. limited food options..
not recommended for indians due to lack of desi options.

recommended if you get a voucher to for it.. strictly one time visit!

the service is outstanding .. i would say 10 star service
the quality of food is amazing 8 star. however, the variety is average. but i would recommend this place if you like good service, the staff is so so friendly to an extend that you forget the quality of food and enjoy the service. thank you noor