the first thing that you notice about this place is the decor and ambience, it's eco friendly, green, traditional and royalty.
so my rating is purely based on the place and it's decor. also this was one of the last lunches of our vacation so we were in a happy mood and this place set the correct atmosphere.
the food is authentic south indian and continental so we decided to try some crab and the very talked about thali. it was not according to our palate and felt we should have stuck to something more tried and tested.
but must say the presentation of the food, water glass, menu was top-notch.
the mint and green chillie based cooler was excellent.
the service can improve a lot, specially of the folks who attend you as soon as you walk in. we had to wait and then go to the first floor while there was place at the garden area. we had repeatedly requested for a place in the tent and was told there is a one and half hour wait. so we sat in the garden area under the sun, which was pretty sultry. to our surprise within next 15 minutes one of the hut areas was vacant and was alloted to a group that came after us!! the lady in charge was clueless that we had even asked for that seat - clearly shows there was no communication on the request made between the staff. this does not leave a very good impression.
overall nice afternoon spent. however, the pricing quoted in zomato isn't correct as the price for 2 is way higher without any alcoholic beverage.