sincere and worth every penny. i don't know what it is about cold weather that makes me want to go downtown and get ice-cream, but every time it snows i have to find this place (and fight for parking) and treat myself to something delicious.
the icecreamat ted and walleys is not always perfectly smooth, in fact i occasionally get a small ice chip, but the experience is never bad. it reminds me of the ice-cream i ate at church as a child. you can taste good intentions and positive feelings. it's not super fancy and snooty acting, the staff are always 150% happy and helpful in their suggestions. in fact, ive never seen any of those guys ever frown. when you walk in, they ask you how you are and talk to you like a friend, not a client. this is missing in some of the other newer spots downtown. you can buy fancy machines and displays, but you can't buy heart. ted and walleys has miles and miles of heart.