saltgrass steak house

chain restaurants might have a more difficulttimemaintaining consistency with the quality of food prep and service and this is no exception. although still rates in my top three chains!


-----17 jan, 2015-----
return visit for excellent meal and service. ribeye, prime rib, and surf and turf were perfect! don't recommend the ribs however, manager said they are baked...very dry. the fried mushrooms are addictive.
april 16, 2016

back on july 16 for bbque shrimp
awesome food and world class service tonight
jan 21,2017 maudeen's center cut filet, pat's ribeye

our waiter kevin was the best! he was always there when we needed him. and when my steak was not well done, no fault of his of course, he whisked it back and had it on my table in notimeat all, with extra sides. while waiting, we were greeted by the manager, who was aware of my concern. it was truly amazing how they treated us. the steak and shrimp was otherwise very delicious and i will be back!!! the staff treated us like we were the only patrons there in a busy restaurant. kudos kevin and the staff of saltgrass! for dining there for the first time, you left a good taste in my mouth😃

firsttimei've ever been. i was passing through town with a work group and we needed a quick lunch.
the food was much better than i expected (actually very very good) as i was anticipating chain steakhouse fare. the service was what prompted me to give the 5th star. we were all quite impressed. i'm looking forward to the opportunity to have a longer, more relaxed meal and hopefully enjoy one of the tempting cocktails.

lasttimewe went there was the lasttimewe went there.  had been there several times.  we live one city to the west.  so it is a drive for us and a walk after you find a parking spot, which is a block or more away.  all was well and we had enjoyed and we had taken guests.  but thistimeit was just us and my husband had driven so i did not have my id with me.  we ordered cocktails and browsed the menu and the server said she had to see our id's.  so my husband showed his id and i said mine was at home. we are in our 50's and would you believe the girl said she could not serve me without an id.  i said i am over 21, anyone can see that.  she said sorry, those are the rules.  we got up and left and i called the next day and asked about it and they said you might be undercover officers checking on us and i said no other place does this to a person obviously over 40.  so, they lost us for good.  we will never be back to eat their fatty prime rib or their frozen french fries.  plenty of other places a lot closer.  good luck.  and bye.

from thetimethe staff opened the doors until the minute we left was a great eating experience. the staff was very friendly and efficient, the rib-eye steak & shrimp platter we ordered was above excellent along with the salad and baked potato. if you are at the boardwalk in bossier go, without drinks we spent around $70.

normally love it, this time, not so much.. we are regular patrons to this saltgrass, we even have the vip card. night before last was unbearable and miserable. we wanted a special family dinner. it took 17 minutes to get tea and order, then it wasn't sweet. our soup came after 15 minutes, which basically means we sat at the table for 40 minutes (including thetimebefore our waitress even graced our table with her presence) which got the night off on the wrong foot. keep in mind we had a 3 year old. i ordered prime rib, but was served a sirloin. another at our table got the wrong steak, and had to wait while the manager and waitress debated who put it in wrong, for ten minutes....at our table. we stayed calm, in hopes to salvage the night .....hoping they would make it right. his correct steak finally came out, after 15 minutes, and it was under temp. he ate it anyway, as we were so beyond giving chances. when the bill came, there was zero discount, not even an i'm sorry. the waitress mentioned in passing that she was sorry she put his steak in wrong. but, let's be honest, they have no idea how to treat customers. sad, really, it used to be so good. the one in dallas doesn't even let your drink get half empty. amarillo has a ton of "foodies" so they won't last like this.

thumbs down. my firsttimeto a saltgrass, it was so disappointing! service was horrible, waited 15 mins to get a drink order & order a appetizer after waiting 20 mins we get the appetizer but still no drinks. we ordered waited 45 mins got the main course but where was the salad before the main course? waiter didn't even realize till i said something. the filet i ordered was the bleu cheese bacon wrapped filet, it was a plain filet. the salad i got for some reason had bleu cheese in it. after all of this i was ready to go, i had the waiter wrap up everything in a to go. the food was good but horrible service, waiting & a messed up order i will not go back.

under cooked steak. i was not pleased with my firsttimeto salt grass in amarillo. the service was prompt but the steak was not cooked. i ordered medium rare, and started eating but as i got to the center i realized i have been struggling because this steak was on the grill for seconds not minutes. this was not even rare, shows a lazy cook and no quality control. the cook served this a runner to it to the bar and bartender served and not one person looked at what they served. i am just as quilty to have noticed halfway into the steak.

mediocre ribeye. we love salt grass. it's a special treat when we go, but thistimewas different. we both ordered pat's ribeye and it was a perfect medium rare, but it was a horrible steak. very thin, lots of gristle that had to be spit out. lots more fat than normal. very disappointing. we've come to expect much better quality. i can get better ribeye from the grocery and cook it at home and it's much better and cheaper. baked potatoes, bread and salads were good. blue cheese dressing is mediocre. i prefer it with chunks of blue cheese. this was just a thin liquid. the bad steak overshadowed anything good about the meal. we will be very reluctant to come back. plain iced tea was expensive - $3 for a glass.

excellent service and food!. i recently went after not going for a longtimedue to poor food. the food and service was excellent and all who dined with me loved it! give them a try, its really great!!

decent food, decent service. salt grass has a good thing going. the service is quick and the food is decent. nothing stellar, but everytimei eat there the food is good.

i ran across the saltgrass as i got into town this evening. they are pretty reliable, so i stopped. it was a bit of a disappointment in some ways. i ordered a t-bone (medium), with a bowl of baked potato soup. it took about 10 min to get any attention, and it turned out to be a manager. between the manager and the servers, i had four people at my table over the course of the meal. it took a while, but my soup arrived; it was pretty good as i would expect from a saltgrass. my steak arrived five minutes later. so now i had a lot of food on the table. the steak was more to the rare side. i let it sit for a good 10 minutes while i ate soup; it eventually got to between medium rare and medium. it was pretty tasty, though. the second side was a baked potato that needed a bit moretimein the oven baking. the iced tea was excellent. service seemed rushed and less than attentive. it was not the saltgrass experience that i expected. i hope that they were having a problem compensating for some i

decent steak house. our firsttimehere was pretty good. we started with crab cakes and texas 2 step cocktail;crab cakes were delicious and fresh and the cocktail was okay. the drink supposed to have vodka in it, but i barely tasted the vodka. i should have ordered a regular fruit drink instead. the house and garden salads were ordinary. my husband had a new york strip with baked potato, and i ordered chicken laredo with scampi rice. his steak was better than the steak at outback, and my food wasn’t outstanding: normal grilled chicken with greasy rice. the service was fast and our server was polite. it is a good and decent steak house for a chain restaurant.

on the bubble. i've dinned here several times with mixed results. thistimewe went for dinner. our server was good and we were seated immediately. i was disappointed with the prime rib. we were dining early so it's odd that it seemed old, like it had sat around too long. it was overcooked for prime rib and dry. the other disappointment was the sweet potato fries. they were very thin and covered in sugar. the highlight was dessert, the carrot cake was huge and good thou i've had better. overall i've had more good than bad experiences here but not my first choice for a steakhouse.

no bull. i met some friends for a birthday lunch and thought the steak was wonderful, great medium rare, much better than the lasttimei ate there. be prepared for good service and atmosphere. it's better i think then other locations.