not too sure where all the 4's and 5's come from. i presume it's patrons that have been craving something new or different in pretoria. i'm new to pretoria, so here is my unbiast review. great ambiance, friendly waiters. restaurant though, bit overpriced, have had better "authentic" italian. i can't comment on the deli, only been to the restaurant for supper once. italians are fiery and prepare their food with passion and love, something that's missing at old town italy. and yes, if you eat enough italian food like i have, you can taste the difference.