killen's steakhouse

$400 meal and we couldn't have a conversation.. arrived at six with friends who hadn't been there. steaks were great and service good, but well never go back. atableof six across the room was screaming and yelling the entire meal; watching a game on their phones and cheering like it was a sports bar. we mentioned it twice to our waiter and he said other tables had complained also. we couldn't even have a conversation. it was miserable... for $400 i asked the manager when we left why he didn't step in and he said they tried to hurry them out. well, they were having dessert when we had apps and they finally left when we had dessert. too many good houston restaurants to make the drive for this.

went there for my husband's birthday with our children to celebrate. i wish we would have eaten there before we chose it for a special occasion. if you have never been there i'm sure that you have had this experience somewhere else. picture a really small restaurant with a awkward floor plan ( the dining room is really small with a whole bunch of tables shoved into it then a very small area was divided with a make shift wall- lattice or something to that effect.) in which the small area is crammed full of tables. the divided small area you have to squeeze threw to get to the rest room. the tables are so close together that when getting up from thetableyou have to either bump the guest sitting behind you with your chair and squeeze out or hold it. the restaurant is so smallyou can see everything from the front door- the kitchen, their refrigerators, all the tables and guest even the bathroom door.) all from first glimpse from the front door. ok so i will move on to the food. you will see more reviews about soups, salads, & appetizers and sides for this place for two reasons they're pretty good ( my favorite was the tuna tacos) and they are more affordable. my husband ordered the house special it was a 32oz with a what they call a dry rub ( ordering beef there or listening to them explain exactly how each steak was different and of coarse why and all the history behind that is like going to basking and robbins for chocolate chip cookie dough ice cream and them having evening but that then you have to listen to them go threw each flavor and its description and why its better than chocolate chip cookie dough.) ok so don't be intimidated by the 32oz its a lot more bone than meat. i had the 16oz dry rub rib eye... mine was sweet his was smokey. they bake they're steaks not grill. mine was dry his was moist. they noise from other tables was out of this world because it really cramped up and of coarse people drinking bottle after bottle of wine things tend to get louder. i had my children in there with me so me and my husband got upset whentableright across from us started getting really rowdy and vulgar. the staff (two of them) where cutting up with them. the manager with just walking around getting people their water etc he would look over during the next histerical outburst and laugh. we asked one of the servers if they could keep it down our kids were with us he said not a problem y'all are about threw with it i will box it up and not to worry he understood ( this was at the beginning of our meal) . so if you go and like the place great if not sorry. good luck i hope better experiences for every one.

unfortunately we do not have much of a choice of high end restaurants in pearland. so based on many good reviews we decided to celebrate my wife's birthday at killen's. when making our reservation i inquired about the dress code and was told "business casual". to us that means nothing less than casual slacks and golf shirt for a man. granted we are in pearland, but at these prices.... money is not the issue here, but imagine our disappointment when seated at atablenext to a loud, group where the best dressed male was wearing wranglers and a fishing t shirt not to mention the guys in shorts. we much rather enjoy perry's in friendswood. will have to really consider another visit!!'

worst birthday dinner ever!!!!. me and my husband pass killen's quite frequently and noticed all of the cars in the parking lot. we thought, wow the food must be really good. so i decided to celebrate my birthday dinner at killen's. that was the first mistake. upon arrival we had to wait to be seated, even though we had a reservation for 8:15. my mother joined us for dinner that evening and walks with a cane. she can't stand long. the waitress did not offer us a seat for her to sit until thetablewas ready. by the way thetablewas dirty maybe that is why we had to wait, with a reservation. our waiter was jason. he was dry, very impersonable, and did not come to introduce himself until we had been sitting for 6 minutes. not once time did he acknowledge my birthday, inspite of the balloons and gift on the table. the water boy had to bring our drinks since jason never did, even though we gave him the order. the food took 20 minutes to arrive. jason only came to thetableto explain why after we waved him down. i can count on one hand the number of times jason came to thetableand two we to drop off the bill and pick it up. i have never been so disappointed on my birthday. i received better courtesy from the patrons than from the wait staff. two patrons wished me happy birthday! i will be sure to mention this experience with my colleges at the law school. you never know who are entertaining and should treat everyone with the utmost respect. if you do not want the serve all races at your restaurant you should put a sign out front that says so. i will never return to another killen's restuarant. by the way, thanks so much for the worst birthday dinner ever!
i work in service orientated establishment. we greet each customer as they enter and as they exit. we are personable and very attentive to our patrons because we want them to return and have the most pleasurable experience ever. therefore, i expect no less when i spend my hard earned money at a any establishment. you need to reevaluate your level of customer service from the bottom up.

vegetarian approved. being a vegetarian, i assumed going to a steakhouse for my father's birthday meant that if i was lucky i could find a salad and a side dish i could eat. oh how wrong i was. i ask the waiter what they had that i could eat and he informed me that the chef usually likes to come out and prepare something especially for vegetarians that they would like. the chef came out, ask me what i liked and told me about the best heirloom carrots they just got in and some other wonderful garden treats. i gave him free reign to make whatever he wanted and he prepared the best meal i've ever had. it is hard for me to explain the dish exactly, but i assure you that the chef will not disappoint you.
also, all the very picky carnivores at thetablewere extremely happy with their steaks - especially the bone-in grilled ribeye. to top off the dinner we all had their top rated bread pudding which was great too.

bad manaagement-bad waiter-bad experience. we made reservations 2 weeks in advance for our 30th wedding anniversary. my in-laws had tried the restaurant about 3 weeks ago and couldnt stop talking about it. we had to wait abut 15 minutes for ourtableto be ready. we ordered the crab cake appetizer, and the crab was good but the shrimp was fishy tasting. next was salad and french onion soup. the soup was cold, and we had asked for bread when the soup was brought to the table. we never got a chance to complain about the cold soup, as we never saw the waiter. the bread was finally brought once the soup and salad dishes were removed-not what we had in mind, but it gave us something to do during the extended wait we had until our steaks arrived-at least 30 minutes. all 4 steaks arrived cold, and had obviously been sitting undelivered for at least 15-20 minutes. one ribeye did not look or taste right, and we told the waiter it was a sirloin strip. when the manager came over we told him that all the steaks and the 2 potato sides were cold. he disappeared to get a tray, and finally took the food back to the kitchen 10 minutes later. imagine our surprise when he returned with a fresh replacement for the suspect ribeye, and the other 3 original steaks. the 3 steaks were still cold, and had been sitting under heat lamps for the past 30 minutes. since it was a special occasion and we were not alone we chose not to make a bigger deal of the situation. the filet was overcooked, the edges tased funny and were not eaten. the porterhouse was cold and tasteless. the manager seemed surprised that we expected fresh hot steaks. he eventually took off two of the steaks off the bill, but it was still expensive for bad service, cold, heat lamp heated steaks, and cold side orders at $7 each for some less than impressive potatoes (the steak fries and roasted potatoes). overall we were there 2 1/2 hours, and did not have dessert (and it wasnt offered), and couldnt wait to leave. it took them 20 minutes to process the check and payment. i even had to ask for a mint to get the taste out of my mouth, and the waiter looked for some. save the drive to pearland and enjoy yourself in the luxury of v*i*c & a*n*t*h*o*n*y*s downtown. same prices, awesome service, much nicer surroundings,and good food.