chops city grill

worst experience i've ever had at any restaurant, especially considering that it's supposed to be "the best". i'd give it 0 stars if i could. our waiter was raymond, he was the main problem, but the problem obviously starts with therestaurantitself.

first, we were there celebrating two birthdays. it was on our reservation and we called to confirm also. no mention was made of this at any point while we were there.

second, our waiter was absent basically the whole meal. getting his attention was next to impossible. and it wasn't due to having too many tables because there were definitely enough waiters in the restaurant. at the end of the meal, he placed the leftovers on the floor. the floor!

third, i had a problem with my meal. i said i'd think about what else to order. i had to go find a menu myself. then, he took 15 minutes to come back and see if i wanted anything. a manager never came to check on the problem either. i ended up not eating anything except bread.

fourth, the sodas ordered had no carbonation. it took over 30 minutes to get a soda back with carbonation. with no mention of the problem at any point during the wait. then, we were still charged for the sodas even though for over half the meal they were absent.

then, on arrival home, we find that the to go containers leaked and that not every item from our plates were placed in the containers! the ironic icing on a cake.

overall, it may seem like minimal things, but the reality is it was just one thing after another that were just not okay at all.

fantastic first experience. some friends had recommended chops to us a while ago, and we finally went last week. it's too bad we waited so long to check thisrestaurantout. from the beginning to end of our meal we were very pleased. the decor, the ambiance, and the wait staff all were superb. we found our meals to be perfectly prepared, beautifully presented and delicious. certainly there will be a return visit.

the food and service were great. therestaurantjust raised the corkage fee from $25 to $35. this is a 40% increase to open your own bottle of wine. pure greed. there are quite a few other great steak restaurants nearby that don’t have such an excessive charge. i have a big personal wine collection which frankly is better wine than therestaurantserves. guess i will get my steaks at other places.

best steaks!. chops city grill in bonita springs has a loveley dining room and bar with an open kitchen and i try to get to thisrestauranteach time i visit. my last visit was 20 december 2011 and as usual, the service was friendly, knowlegable, and accomodatiung to a food allergy. the steaks for three of us were cooked to perfection and the side dishes were fabulous-i love the corn creme brulee and truffle fries. the one disappointment was that the asparagus had been overcooked but this really doesn't take away from the rest of the meal and i plan to be back in march!

blows ruth's crhis away. steaks are better and much better selection of seafood. bestrestaurantin estero by far.