a la turca - rixos the palm dubai

not at all happy with the restaurant staff and there attitude towards sorting out things for customer. more beef oriented restaurant. take a lot of time to get drinks for you on the table, more over get them warm to you.
we were a group of 16 people (3 families), i called them to enquire about there buffets and wanted to make reservation with them. 
they told me there buffet price is 200 for food only and 250 for food and soft beverages
i informed them i will be using my entertainer vouchers, they told me they can only accept 4 vouchers at once, but then i told them since we are 3 families and all wanted to use there vouchers seperately, you can split our tables into 3 as anyway its buffet so dont make much difference, to which the manager there agreed and confirmed my booking.
when we arrived at the venue, he again confirmed with me the package of 250 dhs as soon we ordred drinks and told me that he would take 8 vouchers for the same, i said yes ok.

but the real thing comes out at time of bill payment.
now he changed his words and started to say that he would charge me 250dhs * 8 = 2000 dhs plus 50 dhs * 8 = 400 dhs(for drinks of non vouchers) which totals to 2400 dhs. where in i was only suppose to pay 2000 dhs (250*8) 

i was surprised that what kind of calculation is this, he said i told you the same, i said you never did this as u only offered me 2 package one with drinks and one without drinks and you confirmed you will allow me to use vouchers thats it.

at time of billing the manager who took my reservation had left and the staff there couldnt do anything without his approval , i along with my 16 family memeber were made wait for 30 mins till the staff there was sorting out this with his manage who was not ready to agree his fault,

it was not at all a happy meal for us, food quality is average, staff not good, food variety is ok, desserts were good.

wont be repeating or suggesting anyone to visit

when in dubai two words “brunch” and “weekend” appear together in the same sentence every where. and now fridays are no longer the only popular brunch day here, infact saturday brunches are more popular with so many luxurious hotels like  hosting lavish brunches.


so last saturday we had our brunch which was actually a feast all the way from the land of baklava-  turkey. a la turca hosts a brunch every saturday giving you a taste of most delicious turkish food along with some poupluar international dishes like curries and pastas.


the buffet starts with a fresh fruit juice counter takes you to middle eastern must have  dips like hummus and baba ganoush to name a few and to the salads where i had my favourite fattoush salad . and then takes you to the bread counter where its not just pita bread that you can use to scoop up the  chickpea delights – the bakery section is huge with so much to choose from.

it then takes you to the main courses with having traditional sweets and live pasta counters in the center. basically its you in the center surrounded with every kind of food . further it takes you to a counter similar to a traditional fruit stall and then to chocolate fountain and to desserts and to my most favourite part of the brunch the turkish choclate ice cream served in their typical fun filled style that we see around jbr and many tourist places in dubai.


what makes this brunch space very different is that inside the restaurant you have hues of traditional middle east and as you see out you have a gorgeous beach set with families having a good holiday time making you feel like you are actually on holiday brunch .

food was great and had a lot of variety. even though it was a buffet brunch, they had proper main course items which some buffets do not include. would definitely recommend the iskender kebab

excellent brunch above expectation !
i highly recommend it and i will definitely return for another brunch again. nice food and ambiance and the price is correct. really worth it!

excellent place with food variety
the salad bar along with the main courses are amazing; the fresh juice counter was a nice touch
the reasons why i didn't give a higher rating are:
1) no curtains / sunshades for the windows; hence the sun was annoying for a considerable area of the restaurant
2) the fresh juice counter is too small and orders take considerable time ; portion is too less

where to start, service first i think - i had no problems with service it was speedy helpful & delivered with a smile by every member of staff they genuinely took time to talk to my son & seemed really interested in our party.
the food was varied with many choices to suit everyone i would imagine & the desserts are fabulous,the amount of time & effort put in by the back room staff must be huge.
congratulations guys keep up the good work.

awful, not worth paying for. the chef was eating cheese from the buffet with his hands! the grilled meat is either burnt or raw. i will never visit again

rixos the palm otelin, kahvaltı ve açık büfe yemekleri ve brunchlarının sunulduğu restoranttır. oldukça geniş ve büyük bir alanda faaliyet sürdürmektedir. öncelikle belirtmem gerekir ki otel misafiri olarak kahvaltımızı yaptığımız restorantın büfesi, oldukça geniş bir alana hazırlanmış, çok fazla tercih olanağı sunan, her birinin öncelikle görselleri ve tattıklarımın lezzeti çok güzeldi. keyifli bir konaklama için ciddi çaba içerisinde olan otelin konsepti ve müşteri memnuniyeti odaklı yaklaşımları hemen dikkat çekmektedir özellikle su böreği, diğer hamur ve yumurtalı yiyecekler de özel tadlar. büfe nerdeyse brunch çeşitliliğinde. büfe malzemeleri çok kaliteli. servis görevlileri ilgili ve motiveler. cuma, cumartesi brunch günü henüz brunchlarına katılmadım ancak çeşitliliğin ve kalitenin otelin hizmet anlayışıyla uygun olacağı kesin duruyor. güzel bir kahvalt için herşey düşünülmüş etkileyici bir mekan. saraylara layık...

a very busy place to start with. we had to wait for more than a 1 week to get a reservation. so book your tables in advance. the restaurant has a very nice ambience and a very open seating space.
the food options are enormous…lots of salads, meat and dessert. it’s a meat lovers haven. specializing in turkish food the buffet is vast and never ending. there is a grill section as well where you take choice of meat/fish and have it grilled. there is a small section for indian food as well..it didn’t look very appealing though.

the desserts are to die for. the variety just drives your head spinning. there are tons of cakes and pastries and baklavas to choose from.

just relax and rewind and enjoy your afternoon brunch. the service is good and the staff is friendly.

been there yesterday with a couple of friends as i was celebrating my birthday. first of all the overall ambience was very nice and they had a wide variety of food options for the brunch. one thing that disappointed me was there were no selection on eggs, i guess the staff could consider adding that. the food tasted good especially their donner kebab. the baklavas are something to dive for.
they had good selection on the alcohol but the service was extremely poor. we had instances where the server had to be reminded several times and he would still not bring the order. drinks ordered at 3 were given by 4.10pm. upon expressing my disappointment to the manager he didn't seem apologetic nor he showcased any desire to make up for the poor service. all my friends were very upset with the service and it made me feel bad on making a poor selection of place to celebrate my birthday.
in a nutshell no matter how good the food is if the service is not upto the quality standards then the whole experience can be ruined.

like
my tire mar mustafa came at 3:45 we were 25 people who paid for champagne brunch and he's telling us that his stock is out. stop cheeting stop lying next tmw tell us don't come it's easier

authenticity 5
location 4
ambiance 4
delicousness 4
service 4
value for money 5
must try: the kebab

one of the best buffets in town. very entertaining child friendly atmosphere with a magician wandering around the tables and a nice kids area.

very diverse menu and what stood out the most was the food quality that was excellent.

cheerful and very professional service.

dessert is amazing as you will be indulged with turkish delights. luqum and turkish ice cream... amongst other international dishes that are just made right.

it's a change from the regular buffet menu to u will find almost the same everywhere..

not very costly compared to the deliciousness and the quality and service you get.

maybe it should work on improving the kids buffet a bit more??

been there for suhoor, the collection was limited, few dishes seemed old. taste was ok in general and place was rather empty.
when we did the booking we were informed shisha was available, reaching there the waiter informed us that they are not serving it "only for that night"

it was ok experience, less than expected. don't think i'll go there again, can't recommend this place

been going there since 2014 and my recent visit to this place was 2 weeks back and simply was disgusting and disappointing. will let the photos speak louder

i have been to a la turca during my stay at rixos the palm along with my mom and sister.
we had lunch, dinner and then breakfast.
the buffets were so varied, and the food was so delicious!!
some of the served platters were an exact replica of the mouth watering stuff we had in istanbul.
the meats of all kinds were full of flavors and cooked to perfection...
i especially enjoyed a lunch dish called eggplant melanzane and don't get me started on the sandwiches i had for breakfast :')!
my mom is probably the pickiest person when it comes to food and places to eat, and until this days she speaks of the nice experience she had at this place!
my sister especially enjoyed the live stationary pasta and made herself a memorable penne alfredo for dinner.
the service is 5 stars indeed and i still dream of the wonderful afternoons i had in the restaurant open area sipping on my turkish chai.