ushna

good service and fantastec food 👌 thanks all the staff don't forget this place every thank clean and wow ❤️ service well come back again thanks

really nice place to have with family and friends, a pleasant environment with their caring delicious foods & service

especially sandy & adel the managers are intervene to deliver wow service.

the food was delicious and the service by faiza and adel was excellent. the dishes and desserts i liked most are lamb biriyani, dahi puri and gulag jamun together with the traditional drink mango lassi.

terrible food, no quality, bad taste, not fresh, very bad presentation, they don’t know how to cook. had upset stomach. bad attitude of restaurant.

i visited ushna today on 11-05-21 for iftar seeing the iftar menu on zomato. and also checking the good review of the restaurant.

but the food was not served as described on the iftar menu. menu was priced at 145 aed for one person.
i paid 116 plus tax for each person after zomato pro discount.

these items were missing from the actual menu
1. keema samosa
2. gosht nihari with khamiri roti ( main course)
3. hyderabadi daleem,
4. papadams, paratha, roti and home made chutneys
these were not served for iftar 6 set menu, even though it’s listed on the zomato iftar menu of ushna.

gosht nihari with khamiri roti, which is the main course in the menu was not served.
as for breads we only received plain naan and butter naan ( i checked with server for other kind of breads and he informed this is only available)

instead what i received extra, which were not in the menu were
1. dal soup
2. chicken curry.
3. paneer curry
4. chicken pieces in biriyani rice (instead of biriyani rice in the menu, found few chicken pieces in the rice)

the fruit salad for iftar was a very small portion for 4 persons, just one small plate.
and only main course dishes and starter is unlimited. apart from that not even iftar drink will be refilled.
desert was one piece of gulab jamun for one person.

when we checked with the restaurant about the items listed on the iftar menu, they informed that what’s shown on zomato is old menu. irony is that iftar started only since 28 days.

i feel this is poor professionalism from such a highly rated restaurant. my expectations were much higher.

i invited my friends for iftar as they checked and liked the iftar menu. they were especially fans of lamb dishes. it was very disappointing for my guests when they received items very much different from what was shown on iftar menu. replacing 2 lamb dishes with a chicken and paneer dish seems very disappointing.
i had an embarrassing moment in front of my guests.

i request zomato to verify this and provide feedback.

the staff is quite friendly. the food quite delicious as well however, the price is exorbitant for the ambiance only and definitely not for the food because it tastes very much the same as any other indian restaurant.
a discount is a must if you’re visiting and quite good for an occasion.

ushna has been the most closest to my heart as i been dining since year 2008 when it first opened. they serve the most delicious dal makhani. their naans are soft and food awesome. the ambience is romantic and today the weather was much inviting to dine out in the open with cool breeze gently brushing your cheeks. the staff and their service are very warm and friendly especially yaqoob and faiza. it was my b'day and they surprised me with a delicious gulab jamum, rabri over crispy semiya and toasted almonds.truly lip smacking! i highly recommend all food lovers to dine in ushna for some lovely indian food.

authentic indian food with excellent service
special attention to details
special shout out to the server yakub for being prompt and attentive.

amazing restaurant with great service and excellent food. our waitress sharmaine was extremely welcoming, attentive and friendly.

my wife and i we're staying at the shangri-la and made the decision to brave our first proper evening meal out with our 4 month old baby and we were so so impressed by everything at ushna! our server fayza was absolutely excellent, constantly checking on us and baby norah! the food was unbelievable, one of the best gourmet indian meals we've had in dubai or abu dhabi (and we've tried a few...) we'd recommend the street food inspired starters, we also loved our paneer and lamb curry options. in terms of the vibe they have really picturesque outdoor seating with views out onto the water and they have a really extensive drinks and cocktails menu! thanks to fayza and the team at ushna for making our dinner out so painless and delicious!

this is my second time in this restaurant, connect to shangrila (walking distance). you may enter to this restaurant even if you are not staying in shangrila hotel. the food, staff and customer service is perfect. the restaurant has a very good ambience and it’s in front of beach. the food quality of indian food is really superb and you must try once. the management is really good. the staff ms. faiza and ms. sharmin who served us during this time was really nice and profession

shermain... she is very friendly and good hospitality. good atmosphere and good food. good staff ....

we recently had a fine dine experience at ushna and food was amazing with great service . good taste of non- veg food, chicken and dal makhni was amazing too. staff was friendly and special attention by sandy and yakub added to great experience. recommended for indian cuisine lovers with special occasions. cheers to chef and all staff. keep it up.

we booked our table and we were welcomed warmly by the friendly staff. special mention to mr adel, ms. shermin and mr. yaqoob. great indian food choices. never before have i tasted such great paneer and bhindi. didn't imagine they could be prepared this well. all in all, a great experience! thank you ushna

terrible food , dishes meant to be spicy are sugary sweet . the person taking the order apparently could make butter chicken spicy . chicken is not fresh , terrible welcome drink . even a 5 year old gave a thumbs down . just a single veg starter ( apart from broccoli , salad ) . jesus either i am too desi or these guys come from some other part of india .

birthday decoration charges of 120 dhs includes 3-4 balloons for which there is no space on the table anyways and a a5 print out of a photo that you have to provide.

service is good , ambience is fantastic ... if that is what you want to pay for .