the outlet has a warm ambience and a nice soothing vibe, with a few tables placed outside too. the staff is courteous and a few people even go out of their way to help you out.tried a couple of desserts like the blueberry muffin- loved it! it was extremely fresh n soft with the right amount of blueberry flavour and few chunks of blueberry! chocolate truffle pastry was good, not great! new york cheesecake was delicious with the perfect texture! now coming to the most important thing- their coffee! it was surprisingly disappointing! have tried a couple of different coffees from their menu including plain cappuccino, vanilla latte, tiramisu, caramel macchiato and i have been disappointed each time. i can assure you if you are just handed over each of these you won’t be able to tell one flavour from the other. tiramisu tastes like regular cappuccino as does caramel. the consistency is poor! too watery! i have had all of these at their outlets in other cities like zirakpur and chandigarh and have liked all of them from those outlets. i really hope they can fix whatever the issue with their coffee is, otherwise it’s only a matter oftimebefore customers stop giving the coffee as many chances.