two strikes. i usually give a place a three strikes and then they are out, this place has two so far. the first was the hour wait at lunch, since i only get an hour for lunch that is why. strike two came on the next visit. we get there at 11;50, and there is a group of 10, but since there is just two of us and their tables are set for 4 we had to wait, until they filled the larger groups or groups with 4 people. michelle finally stepped up and caused a rukus, so we finally got a seat, but i bet they spit in our food. but since that day we have not had any problems and we eat here at least twice a week. the fatty is good, and the fried onions are just enough, the pie is good but it comes from pie junkies and that is another review. the staff is pierced and tattooed and old crappy jeans and some are damn right scarey, but the food is good, and we try not to stare at them. but there is a chick with fish hooks in her lips and bars on her eyes, wth is she going to look like in 10 years...oh my !i give it like 7 stars out of 10.