really wanted to like it : (. my family arrived early on saturday night and immediately seated. we wanted a nice family dinner and thought with the variety of the menu that we could all easily find something. the four of us asked to be seated inside, not on the cover heated patio- which seemed to irritate the host. at thetimewe were seated, there were several empty tables. this did not matter as we still had to wait a considerable amount oftimefor a server. that should have been my first clue, but i am an extremely patient person and try to give the benefit of doubt. so after 10 minutes we finally get our drinks- ice waters for all...not too difficult, right? well it was the only drink we received even after empty glasses sat on the table for most of the meal. ordered two different appetizers- chicken quesadilla and their version of onion rings there was no chicken on the quesadilla- but we paid extra for it and the onion rings were luke warm by thetimewe got them, so it was a mess of cold greasy onions. our entrees came- chicken tortellini was seriously swimming in the pesto cream sauce. it looked more like soup than a pasta dish. the salmon panini was raw, cold, and on an uncooked roll. we all thought a panini was a hot pressed sandwich. the tuna tartare spinach salad- ordered specifically with the dressing on the side came completely saturated in some kind of tart dressing the made the spinach soggy and somewhat slimy. the tuna was also covered in the same kind of sauce that made tasting anything but the tart sauce impossible. i think the sauce was to hide the fact that it was not sashimi grade tuna as stated on the menu. i blame myself for this one as i should have sent it back, but i hate to do that. when you order the dressing on the side, for most people that means a dry salad!! our fourth entree did not come with the initial delivery and we were told that it would be right there. we waited a few minutes but started sharing our food - which we were glad to give away. no one really could eat and enjoy the taste of anything on the table. after about ten minutes after we finished eating, we flagged down our server- whom we had not seen since we placed the order to explain that we did not want the last dish and we wanted it taken off our bill. empty ice water glasses on the table and all of the appetizer dishes and half eaten appetizers still there that no one removed when they brought the entrees- and he seemed clueless. several minutes later after we flagged down our server again to ask for the check, the entree finally came- same pasta dish as the other we ordered just added mushrooms- the sauce was completely to the top of the dish-again-more like soup than a pasta dish. we explained that we did not want the dish. he tried to get us to take it, but at that point all we wanted to do was leave and try to recover what was left of our evening. still waiting, my kids and i decided to leave while my husband stayed to pay the bill. we thought if we got up and left that it would be a definite signal that we were ready to leave. we walked out to the car and it was almost ten minutes later that he finally was able to leave. for us, we had a terrible experience and will not be back. there are too many other establishments to visit instead of wasting over $80 on sub-par food and service.