juliette et chocolat

good food - some items overpriced - bad service. i ordered the grandma-style hot milk chocolate which was great - very rich, creamy, and well worth the five bucks or so that it cost. i also got some sort of brownie with chocolate cake chuncks and the salty caramel topping (amazing!) - which i considered a pretty good deal because the brownie was a good size and incredibly delicious. my boyfriend ordered a milkshake (white chocolate) which basically tasted like a plain vanilla milkshake - for almost $7.00, it wasn't worth it. service wasn't great - the hostess was pleasant and helpful but our actual server never came back to give us our bill so we had to go up to the front and ask. overall, i'd recommend the affordable and delish browines - i don't think the other items are quite up to par for what they cost.

so so. obviously it is not bad - it's chocolate after all. but it is extremely expensive for what it is and the ambiance is not that good, our service was quite rude (and long)

sweet disposition. the name caught me immediately. my name next to my addiction. i am a true chocoholic and was excited to sit on the patio in the sun easter weekend and let juliette step in for the easter bunny and give me my fix.

i ordered the chocolate medley (juliette's intense brownie and a scoop of vanilla ice cream served with a melted chocolate sauce) $7.75. it was good, but i wanted more. is that necessarily a negative? perhaps an opportunity to relapse? yes and no. for a specialty dessert shop, i was expecting more of an over indulgence or sugar overdose if you will. as my brother's and mum's crepes arrived, i realized you needed to turn to the flip side for that.

over all everything was delicious and service was very friendly and accommodating; adding chairs to make room on the patio and bridging gaps in the language barrier. worth the extra 12 steps...or more from rue sainte-catherine to pull up a seat at the chocolate bar.

trop cher pour ce que c'est. les clients sont traités comme du bétail. grosse machine à sous.

we ordered a chocolate fondue. as i don’t like srawberries, i asked the waiter to replace them with banana or something else. he refused to do that and told us that it is only possible with an extra charge. they are not flexible at all and this customer service is totally ridiculous. we will not visit this place again.

good food, long wait!!!. we went here for dessert. the service in the beginning was fine. we were seated quickly on the terrace which was nice. the waitress brought us our water and took our order at a reasonable time. the food was good and came at the right time as well.the brownie is great, the espresso tastes great too.

after our dessert, we ended up sitting waiting for a long period of time. we noticed the same with many people around us. it came to the point where multiple groups were getting up and going to the cash themselves to pay and leave. we remained hoping that the waitress would return soon. we turned out to be wrong. i got up and went to the cash to demand my bill and pay so i can leave. if we didn't do this we would have been late to our next appointment.

good food, but the service seriously needs work. i noticed only two waitresses..... it is very necessary to hire more waitresses, especially at dinner time!!!

to long!. i went to the one on st laurent , like the decor and the choice but it takes so long to get severed , and super long to also get your bill. please add waiters like lots of them cause i think its a great concept but hate waiting .

as you walk in, you are hit with the smell of deliciousness (i.e. butter and flour). the place looks like it's going for a local neighbourhood hangout feel

good dessert, but slow service. they had a real lack of servers when i went, and it must've been really hard on them since the dessert place was completely full of customers. 
the slow service may impact your dessert, as ice cream can melt, your hot chocolate can get cold, and etc. 
the desserts that i order whenever i go are always delicious, though, so even though they have slow service, i tend to visit regularly for my sugar fix. 
if you love chocolate, this is a must-try place in montreal.

loved their ivory coconut blondies, it was very delicious with a good cup of milk with it :) would have gave a 5 stars if the service were more.. genuine.. i had to constantly remind them to fill my water.

service très mauvais on ce sent comme des numéraux !!! restaurent mal entretenus. c'était ma 2ieme visite et même expérience à chaque fois..... personnel pas très sympathique !!!!

i've been to juliette numerous times and have been disappointed all of those. the service is slow, the restaurant is not well maintained ( it always looks dirty...) and as for the deserts, although they are tasty, i've been disappointed as all the ones i've ordered were supposed to be warm and were cold. getting a chocolate fondu with lumps is disappointing one would say. i would much rather go to cacao 70 which is much better !!

the nutella crepe is amazing. service is friendly but very slow. great atmosphere! i've actually had one of their meal crepes- ham and cheese- and it was very good as well. their hot cocoa is to die for. definitely a great place.

amazing crepes! very large tho, defo a sharing size unless you are super hungry. i had the squirrel crape and grandmas hot chocolate.... now ready to burst but it was all too tasty to leave any!

j'adore la crêpe au chocolat noir ou au lait ou au trois chocolats


-----05 sep, 2012-----

qualité variable.. une bonne et une mauvaise expérience à ce restaurant. le bruit de la vaisselle est insupportable pour les tables proches du périmètre de la cuisine. le chocolat chaud a été servi tiède et presque froid pour 13$ c'est cher. service lent mais sympathique. je préfère juliette et chocolat sur la rue st-laurent.