juliette et chocolat

sweet disposition. the name caught me immediately. my name next to my addiction. i am a true chocoholic and was excited to sit on the patio in the sun easter weekend and letjuliettestep in for the easter bunny and give me my fix.

i ordered the chocolate medley (juliette's intense brownie and a scoop of vanilla ice cream served with a melted chocolate sauce) $7.75. it was good, but i wanted more. is that necessarily a negative? perhaps an opportunity to relapse? yes and no. for a specialty dessert shop, i was expecting more of an over indulgence or sugar overdose if you will. as my brother's and mum's crepes arrived, i realized you needed to turn to the flip side for that.

over all everything was delicious and service was very friendly and accommodating; adding chairs to make room on the patio and bridging gaps in the language barrier. worth the extra 12 steps...or more from rue sainte-catherine to pull up a seat at the chocolate bar.

i've been tojuliettenumerous times and have been disappointed all of those. the service is slow, the restaurant is not well maintained ( it always looks dirty...) and as for the deserts, although they are tasty, i've been disappointed as all the ones i've ordered were supposed to be warm and were cold. getting a chocolate fondu with lumps is disappointing one would say. i would much rather go to cacao 70 which is much better !!

j'adore la crêpe au chocolat noir ou au lait ou au trois chocolats


-----05 sep, 2012-----

qualité variable.. une bonne et une mauvaise expérience à ce restaurant. le bruit de la vaisselle est insupportable pour les tables proches du périmètre de la cuisine. le chocolat chaud a été servi tiède et presque froid pour 13$ c'est cher. service lent mais sympathique. je préfèrejulietteet chocolat sur la rue st-laurent.

un des pires services. c'est vraiment dommage, parce que le menu aujulietteet chocolat est franchement alléchant. j'allais à ce restaurant depuis quelques années, et j'ai été vraiment déçue du service les 2 dernières fois que j'y suis allée, au point où j'ai décidé de ne plus remettre les pieds dans cette succursale. le service n'a jamais été réputé pour sa rapidité, mais les deux dernières fois, c'était pire que pire. j'ai eu un poil dans mon chocolat chaud, nous avons dû nous dépêcher de terminer un dessert alors que nous avions 1h devant nous et ce, parce que le service a été trop long. nous avions commandé des salades et celles-ci sont restées tellement longtemps sous la passe que les galettes au fromage étaient rendues froides dans l'assiette. après qu'elles aient été remplacées et que nous ayions attendu 35 minutes pour manger, il y avait des feuilles de laitue fanées et détrempées dans notre assiette. j'ai demandé à faire changer les verres d'eau, parce qu'ils étaient vraiment sales. et tout ça en seulement deux expériences au restaurant! une des deux fois, la personne qui m'accompagnait et moi étions assises à une table située juste à côté de l'arrière-boutique. mon accompagnatrice s'est littéralement fait ouvrir la porte sur elle à maintes reprises. le personnel semblait trouver cela normal et présentait à peine des excuses... le pire dans tout cela, est qu'aucune des deux fois on nous a proposé un dédommagement pour ces déceptions. c'est bien beau d'avoir une belle bannière et de bons desserts, mais le service à la clientèle est aussi primordial lorsqu'on souhaite tenir un restaurant occupé. et malheureusement, il y a d'autres établissements qui servent de bons desserts à deux pas de chez vous...

plus ce que c'était. il y a quelques années, c'était un vrai plaisir d'aller chezjulietteet chocolat pour une envie de sucré.

depuis déjà un moment, j'ai enchainé les déceptions en y allant.
brownie à moitié congelé, voire rassis parfois. chocolat chaud qui arrive froid.
crêpe froide, chocolat au lait très moyen.
sans parler du service qui est constamment mauvais!

j'ai envoyé plusieurs fois des courriels pour me plaindre, jamais eu de réponse acceptable.
leurs 2 succursales que j'ai testé, celle de st denis et celle de laurier, sont aussi mauvaises l'une que l'autre.

vraiment, je ne conseille plus cette enseigne tant qu'elle traitera sa clientèle ainsi.

can't go wrong here if you love chocolate. came to this location twice before they opened the newjulietteet chocolat on prince arthur. love their crepes. if you come in the summer, i would recommend trying to get a table out back in the courtyard-ish seating area. it's a bit crowded inside the restaurant.

disappointed. today i stopped byjulietteet chocolat on st. denis to pick up a gift for my prof and gifts for my family back in the prairies. for the few weeks that i have been in montreal taking a french class the service here is questionable. it took me a few minutes to gather my thought and figure out what i was going to bring for my prof and home. i asked the server behind the counter how long can the little pots of hazelnut cream stay in the fridge before going bad and her response was forever. (that was really helpful!) the server never smiled once or gave me a response ever time i said thank you. and it just kept getting worse from there. honestly, i would recommend going to the rue st. laurent location. the service there isn't the best but its way better than the st. denis location. i'm not sure if the servers there were having a bad day, don't like me because i spoke english or they just hate their jobs.......i hope this comment helps especially friendly tourists who should get decent service if they are going to be spending money on pricey desserts.

...if you are in montreal and if you like chocolate, you should absolutely visitjulietteet chocolat.

on my last evening of a recent trip to montreal, my niece and i decided to head out for a late dinner.  we really didn’t have a place in mind so jumped on a subway to st. denis street to see what struck our fancy.  we happened uponjuliette& chocolate , at which point bekah said she had wanted to try it and i realized that i had seen one of their salads on a friend’s facebook page and i too had it on my “must try” list. i had the namesakejuliette& chocolate salad which was an interesting combination of flavours.  mixed greens with strawberries, pear, goat cheese and a balsamic and chocolate salad dressing, it was topped with a crouton like object made by swirling buckwheat crepe batter in a hot pan.  i was pleased to find that it was not overly sweet but instead the dark chocolate notes and the vinegar was a nice combination with the crunch fruit and the creamy chevre. bekah selected the buckwheat crepe topped with pesto, walnuts and goat cheese. we were both satisfied with our choi

not great. i have been tojulietteet chocolat a couple of times, mainly when it first opened in montreal a while back. every time i go i seem to have the same issues:

1. orders take a long time to come out. i always find myself waiting, whether we are a large or small group.

2. the food is not exceptional. just average i would say.

3. it feels like a chain. it is trying hard to blend into the zeitgeist of montreal's unique cafes and terraces, but it isn't. it uses cheap finishes and bad decor that are a far cry from the warm ambiance that is truly a unique montreal joint.

i avoid going to these restaurants and am really surprised that they are getting such great reviews. i will try again seeing these reviews, perhaps they have changed in the couple of years i haven't stepped into one.

any chocolate lovers will not be able to resist the temptation fromjulietteet chocolat. they have a wide selection of chocolate goodies, from hot chocolate, chocolate alcoholic beverages, crepes and brownies.

dessert lover's heaven. for those of you from ontario,julietteet chocolat is similar to demetre's but infinitely better!

there are so many choices from sweet desserts (e.g. ice cream, fondue, etc.) to savoury crêpes.

i can say nothing negative about this place. every montreal trip consists of going tojulietteet chocolat on multiple occasions in hopes of trying everything on the menu.

found another chocolate heaven. always go tojulietteet chocolat, finally found another chocolate bar in downtown montreal called cacao 70, good chocolate drinks, amazing chocolate dishes, especially the chocolate pizza, diet on it. oh, oh, they offer free special menu for every real chocolate lovers, just need to call first.
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