long wait, quick service. we went to dukes on two occasions. both times had a long wait to get in (30-35 min), however once we were seated we were greater promptly. we received ourfoodafter ordering extremely fast. thefoodwas good; large servings, however not too many choices (in the pub section at least).
the two separate menus posted were confusing at first (one being a menu for the pub which is downstairs, and one for the restaurant section upstairs), however you can order off either if you ask.