this review is for the north little rock location which does not have its own zomato entry. i walked into the restaurant a little over an hour ago, at about 8:20 on sunday evening. the restaurant does not close until 10 pm, but the primary reason for writing this review is that the staff at this location was acting as though the restaurant had closed at 8 pm. everything about the service was slow; it took 10 minutes for my waitress to stop at my table the first time to bring chips andsalsaand to take a drink order, then it was 8:45 before my margarita arrived at my table. the restaurant was not busy, but there were several tables in attendance, and more people were seated after i had arrived. i was seated near the main intersection of the restaurant, where the staff would walk from the kitchen to the bar area. the whole time, there were large numbers of employees congregated in this area, loudly having personal conversations about what was going on in their lives outside of work, including profanity, and several occasions of staff members yelling from one part of the restaurants to the other. they seemed to be oblivious that customers could hear everything that was going on, and the subconscious attitude was that service of the customers seemed like an interruption to their raucous carrying on. twice during my hour visit to the restaurant there was the sound of shattering glass in the service area or bar. the food quality was also lower than normal chuy's standards. both of my bowls ofsalsahad jalapeño stems in them. the beef in the steak burrito was so over cooked that it was very dry, almost sawdusty, and was not even warm enough to melt the cheese in the burrito, although the plate was scorching hot when it arrived at the table. toward the end of my meal, as two of the staff members were sweeping up the dining room, they continued their loud personal conversation, taking much more time than needed to clean up after previous patrons, and were sweeping so close to my feet, that i thought they were almost trying to sweep me out as well. if this is indicative of the quality of service on sunday evenings, the restaurant might as well close much earlier.