vista cannot arranged a table for 10 and two of our guests forced to sit separately on a table.
we arrived at 02.50pm and found most of the menus are empty and asked to topup the food out of which after our repeated requests also mutton curry topped at 03.40 pm when maximum of us already finished or lunch. mutton is uncooked and may be made in a hurry and not at all the standard of a 5 star. dessert chumchum is not there and strangely they lifted the name plate of chumchum instead of filling it and when with name we requested they bring that. quality of the food is below average and not not at all of a 5 star hotel. this type of cheap and unprofessional behaviour from a 5 star property is beyond imagination.
wait i have not ended yet, now comes the billing part,
there is a offer of come 5 bill 4, only 9 guests have taken buffet but the park billed 8 persons instead of 7 and i paid rs.7080/- instead of rs.6195/- through my credit card. when i raised objection they voided previous sale but couldnot give me the bill of 7 persons and again i paid rs 6195/-. the original rs.7080/- still not refunded to me.
is this a 5star hotel, so inefficient, so unprofessional and cheap. never expected in my dreams!!
hold on my friends brought my wedding anniversary cake for us but despite telling them they have not made any arrangement for cake cuttting and we waited for our table to clean and then by self arrangement we cutted the cake. matchbox to light the candle is also supplied after several requests.
i have no words to express my anger and regrets but yes i will write this to every possible forum so that people will never choose park visakhapatnam for their celebrations. your competitors namely novotel, gateway, bbq etc at visakhapatnam are far far well ahead of your courtesy and guest relations as well as food quality.