vertigo burgers & fries

great turn around. while i wasn't a huge fan of this place the first time i tried it, they've really turned it around. i suspect that their poor opening is the reason that this place is at a lowly 70%. they have become, hands down, the best burger joint in town...and this is a crowded market. thevertigoburger is phenomenal, as are the fries and beer selection. finally, they're dog friendly. far supperior to wells brothers, five guys, and burger fi

worst customer service (from all levels) experience ever. on last week (7/12), i called in an order for pick up. since i pretty much trust reputable businesses, i did not check my burger before leaving.  when i arrived back to my office, i realized the burger was more medium rare than medium well (along with the other three burgers that were ordered the same way).  i placed a called to the restaurant and was told a manager would call me back. no call back of course! i called after i got off from work and spoke with a manager who told me to come by and pick up another burger that evening or another day (he said he put my name down). on the following wednesday (yesterday to be exact 7/17), i called to place the order for this burger. to my surprise, i was schooled on what a medium well burger looks like and then asked who was the manager i spoke with? long story short - the individual then placed me on hold for someone to take my order (why couldn't she have taken the order is puzzling to me).  i sat on the phone for 9 minutes listening to other orders being taken, sounds from the kitchen, then what sounded like a break in between taking another order. i screamed "hello" several times and then hung up. when i got in my car, the passenger and i both continued to attempt to call back - guess phone was still off the hook. when we finally reached someone, we were told they were trying to call me back. the person on the phone started talking to someone in the background without placing the phone on hold. her conversations made it sound as if i was lying about what was going on.  she came back to take the order, and we informed her that we could hear everything she said and also informed her that my lunch was over so i would come by after work.  i didn't go back after work because i was really over it at this point.  so, i guess i will never know how good the food is at vertigo all because of the customer service plus i have plenty pictures in my phone to remind me of this whole ordeal.

they have gluten free buns, a dedicated gluten free fryer, and gluten free fried chicken! i got thevertigoburger and it was awesome! i'll definitely be back!

it’s hard to redo the burger. it’s been done. so. many. times. that said, the folks at tallahassee’s newest burger emporium,vertigoburgers and fries, seem to have amped up the uniqueness factor in the creation of their menu (it’s owned by the folks at cypress, one of tallahassee’s fine dining spots).

love being dizzy. thevertigoburger. every bite for me was just a winding path of textures, tastes, and temperatures. for the price of the burger, i was not scratching my head wondering if i should not have just gone to the mcdonald's down the road for 8 mcchickens. the fries were ok, but the fried green tomatoes were spot on. even breading to tomato ratio. on a college budget however, this place is a once a month casual dining experience.

best burger i have ever had, including my husband's. (sorry for the late review. we ate here thanksgiving weekend 2013.)
i am really surprised at some of the reviews here being so negative, but everyone is very picky about how they like their burgers, myself included.
we are new to the tallahassee area, and are in search of good food. i would be hard pressed to say we had found good food until we found vertigo. you can get a burger and fries anywhere in town, but nothing like vertigo.
the building itself, i believe is a converted gas station, and the sound proofing is virtually non-existent, with everything being metal, and the roof rafters being open for the industrial look, and the metal chairs are uncomfortable for wider customers like myself. however, you forget all that when you take your first bite of heaven.
i ordered the grass-fed burger with sweet grass dairy's incredible cheese on top. first, let me say, thatvertigocooks all burgers to medium, (the best in my opinion) unless you specify you would like it well done. [it's one of the biggest notifications on the menu folks]vertigoalso does something that i don't believe i have ever seen a burger joint do, and that is properly season their meat. they obviously mix in salt, and maybe other seasonings into their meat, before pressing into patties, and this is a very big key. most people put the seasoning on the outside of the patty just before cooking. when putting seasoning in the meat before pressing the patty, you get uniform displacement of the juices and even seasoning throughout. they also do not overwork or over-press the burgers before putting them on the grill, so the meat is not tough. when putting them on the grill, they do not press them after cooking to remove the juices, and natural fats. folks, i fell in love that day, and can still envision the taste, and experience from that day.
my dining companions also thoroughly enjoyed their meals. we ordered the fries and onion rings as sides so we could try them as well. we enjoyed both, however, i will say that for most people, they are a little well done, but we liked them because they were very crispy. it's a texture thing for us. we prefer crispy and crunchy to limp shoestrings.
i can't wait to move to tallahassee full time, to be able to enjoy this restaurant.
the burgers do seem a tad bit expensive, but you are getting what you pay for.
compared to a wendy's/mcdonald's combo meal, you are still paying up to $7 - $8 dollars, why not spend that on a really good burger, with locally raised, and processed meat and cheese, and really enjoy your food.

very good burgers! i like monks but likevertigoeven more. best burger in tally


-----09 jul, 2013-----

great spot, great burger. i love monks and i lovevertigoeven more. best in tally

amazing local burger joint ( i hope it is local ) thevertigoburger is amazing , the round here burger is one of the best i have ever eaten , the price is reasonable and worth it , we love this place and def coming back again , oh and you can sit out side and enjoy a nice view

lovevertigoburger i went.... lovevertigoburger
i went with my family and everyone from my grandmother to my younger sister loved it!

most people have voted onvertigowhen they first opened.. if you know anything about the food industry you know to wait till they have been open a while to go.vertigois the best burger joint i have ever been to. with all fresh ingredients and all made to order food you can tell the difference. definitely worth the money. the southern spin is to die for.

  we were really, really excited at first when we heard that the good folks behind cypress restaurant  were opening up a burger joint just down the street from us.  well, oncevertigoburgers and fries was up and running, our initial enthusiasm faded into fussy ambivalence.  we went there fairly frequently, both because it was nearby and because when everything was going right you could get a fantastic burger there.  but far too often, the service was spotty, the place was infuriatingly overcrowded, or the kitchen would botch simple things like cooking patties to a consistent level of doneness .  but they have been slowly but steadily amping up their game and improving their consistency, and while the result these days may not be perfect, their better offerings are some of the best burgers in town.vertigoshows off its spartan-but-colorful interior on an unusually slow weeknight. i am trying so hard not to say anything snide about their weird color scheme. damn, i guess i just failed.

big price, small burger and no fries! nothing special here but the price! i hadvertigoafter i saw the bill! then went home and ordered a pizza.

been twice in the past couple of months. if you like whole food, fresh quality ingredients, you will probably love it. i don't like eating out b/c of the crappy ingredients, but i givevertigoan a++. it's an alternative to mockingbird quality dining. it is difficult for me to believe the contrary reviews, perhaps it's a lunch hour rush problem? i think both times we went were after 2p. $8 isn't expensive for a quality burger, wendy's baconator is over $7 ...

delicious!. my sister and i decided to tryvertigofor the first time last week. i think that a lot of people on here who give negative reviews don't understand that this is not a chain; someone is building this restaurant from the ground up so to speak. so, if some initial reviews are negative it's becausevertigois adapting. i've worked in a restaurant before and it is not easy for those running it. after all, they've only been open since june according to their fb page. i say give it another shot because we were very happy with our experience.

the girl who took our order was less than friendly but the girl who brought us our food was perfectly cordial. i guess it depends on the person but first impressions are certainly important. i ordered the tremor burger (truffle cheese, mushrooms, garlic dijionaise, bacon etc.) and my sister got the triple throwdown (i believe that is the name). both burgers were delicious! we waited probably about 10 minutes for both burgers and a full order of fries, which we shared. their fries are absolutely spectacular.

i preferred my sister's burger because it was a little more understated whereas mine had the garlic dijionaise and the truffle cheese so it was a little more salty. for two burgers, two sodas, and a full order of fries it was $28. but people are right, if you want a $5 burger that includes fries and a drink, go to mcdonald's. i, on the other hand, will be returning here in the future for sure!

why?. burger joints are made for those wonderful weekend afternoons where you and your friends have the time to just sit down and enjoy the day. if you choose to go tovertigothis will not happen.

my friends and i wanted to try something new. our first choice was bird's, but seeing as they're closed on sunday we settled for what we were hoping to be the next best thing. i was excited to see that the place seemed busy at least - that means it's worth it, right? unfortunately 'busy' was exacerbated by the handling of an incapable (and pretty large) crew, all clueless and loud and rude as they confused orders and shoved aside customers. being a vegetarian, i was willing to forget this less than welcome atmosphere when they told me that they can replace meat patties for vegetarian patties.

it took them 10 minutes to get through a line of only a few people, but the food came out pretty fast. i suppose this was to distract us from dwelling on the nightmare that was the receipt - almost $30 for a couple burgers and a half order of fries. at first the large and rustic bun seemed to promise a good meal, but as i bit into the burger i was confused and disappointed by the varied temperature of its components. the bun was lukewarm and parts of the patty were actually cold. most of the items on the menu boast 'vertigo sauce', and i have yet to understand what exactly that tastes like as the whole thing was flavorless. we followed up our burgers with water, which tasted like it came from a hose, and upon inspection the bottoms of the cups were riddled with dirt and god knows what else.

basically, don't go. i've read some reviews that say 'don't complain about the price sincevertigosells gourmet burgers', but i would personally rather eat something from mcdonald's than go tovertigoagain.