horrible food/service!!!. went here to eat w/ my mother yesterday, we read reviews, and really only negative comment was regarding this establishments ketchup. i we are not picky either. well, we walked in and waited to be seated about 4-5 minutes. only problem w/ that was there were only 3 other parties dining, and 4 waitresses and the manager standing at the bar looking at us for the whole time ?!? ... but they wouldn't seat us until they were ready ... strike 1. they give you water to drink when you first arrive, only other choices are pop/tea/wine ... we cannot drink either so had to stick w/ the water. the water was tepid! made our gag reflexes come alive ... not something i would recommend to a restaurant. we asked for glasses of ice, but were told we would have to purchase a drink ?!? the waitress told us the other water they had (is served in a wine bottle) was cooler ... it was, my maybe a degree ... still lukewarm ... ugh! we ordered the chicken sandwich, and the hanger steak, medium well. the menu states the steak is aged for 365 days, and we were excited to try it and the sandwich after reading good reviews about both. well, when the steak arrived it came in 2 pieces .. the first piece was bloody raw, the second was well, well done. we shared plates and figured okay, maybe well try the well to see how good it is, and just send back the very raw piece. the steak taste was awful! my mother is a steak lover, and she could barely swallow this! there was no taste aside from char and the parsley that was clumped on top of it .. very, very bland. tried the fries next ... they come out looking well done, but figured after all the reviews, it the fries had to be at least good ...right? wrong! the fries were lukewarm, and tasteless. they were too dry and cold for salt to adhere to them, so we were forced to use the ketchup. the ketchup is true to the reviews we read, bland, tasteless ... tastes like smashed tomatoes w/ nothing else mixed in. we added salt and pepper ... but still wasn't able to choke this stuff down. so can't eat the fries alone, because they are too bad, and the ketchup is awful. the chicken sandwich came out, and looked and smelled good. after the first bite however, we could taste that the chicken was very moist and stringy ... it wasn't done .. nothing worse than almost raw chicken ... yuck!. the only thing that was edible on the sandwich b/c of the chicken was the bacon, which was good. safe to say, the only good thing to eat on our plates were the garnishes of pickled eggplant and squash .. it had a strong vinegar taste, but was good.
we rarely go out to eat anywhere special, and we were excited to try thisplace.. but it is safe to say, we will never, ever go back here. we had 2 waitresses serve us ... they both were not very friendly. after the water incident (my mother and i were very nice/polite) and how they acted, we decided it would be best not to send the steak back, and just eat the well done portion ... didn't want spit in our food. we did wear jeans and t-shirts ... felt a little out ofplacesince the other 3 parties were business lunches ... maybe this is why they treated us different.
it is your choice whether you want to try thisplace... but again, we will never frequent this establishment again.