good food, better coffee, bad service, greasy smell.
we had our sunday lunch yesterday at cooper mill. we were in the cafe at 1:30pm, the food was served at 2:20 - almost an hour for only 2 burgers. since we walked in, no one served, we had to find a table ourselves as well as the menu....we ordered coffee, a chicken burger and a peruvian pork roll. the coffee was beautiful. but the waiter didn't take our food order at all. we were sitting, breathing the greasy air and waited for about 25 minutes until we asked one of the waitress and found out. we then waited for another 10 minutes, the food still wasn't ready for us. we asked the waiter who made the initial mistake - instead of explaining or apologise to us, he said : "do you want to stop the order?" throughout the whole incident, this waiter tried to avoid our table and never had the courage to take his responsibilities and come up with any forms of apologies. instead, his colleagues apologised for him and offered us the discount for the long wait. after 45 minutes, we finally had our food. the burgers were good, but we were rushed as we were staving!especially for my wife who is 7 months pregnant. after all, the service, particularly for that young man, was inappropriate and unprofessional.
as there is no separate kitchen area, the whole cafe is full of greasy smell from the grill. we had to carry the smell for the rest of the day. not ideal if you're after a clean fresh day afterwards.
to be fair, i don't mind going back for a quick coffee and brekkie. even though theservicewas unpleasant. also they should do something about the greasy smell...