sylvain


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3
2.6
coco
2
2 yıl önce
french quarter
two couples go out to dinner and all but one orders the chick-sil-vain. great sandwich. i ordered the swordfish special and two bites in i realize my fish is completely raw in the middle. the server handled it very well & sent the manager out to apologize. i ordered the pork & beef meatballs to replace my meal. the meatballs come out &the tomato sauce is very hot but the center of the meatball is ice cold! i'm sure they tried to rush the order so i wasn't the only one at the table without food but c'mon, guys.. make it right the secondtimeat least. the kitchen sent their condolences with a root beer float. i left hungry & $78 lighter. 4 drinks and a chicken sandwich. :/
0
ashleigh
5
8 yıl önce
french quarter
this is one of my favorite spots for dinner in new orleans. the atmosphere is easy and quaint. the charm of new orleans can be seen all over this place. chef alex harrell serves up drool worthy dishestimeandtimeagain. my personal recommendation is the shaved brussels sprouts salad and the braised beef cheek. eat here. you won't regret it.
0
jayelle
9 yıl önce
french quarter
total disappointment.... wanted to visit sylvain for quite sometimeas i was told about the incredible bar service & craft cocktails. couldn't have been more disappointed. rude bartenders & horrible craft cocktails. no care put in to them at all. if the drinks & service are this poor i would never try the sweetbreads (which i would have stayed for...) i will never be back & i will discourage all others form wasting their time. such a huge let down...
0
tina
5
10 yıl önce
french quarter
nervous nelly becomes foodie. let me start out by saying that i am in no way a "foodie." new and "different" foods actually kind of scare me. if my momma didn't cook it at home, i generally assume it will be weird and taste bad. so, when my friend suggested going to sylvain, i checked out the menu and promptly broke into a cold sweat.

beef cheeks?
sweetbreads?
beet bruschetta?

my other concern going in was that i am currently eating paleo/gluten-free. the dishes seemed so "fancy" and "crafted", and each had some item that was a no-no for me, but i thought it might be offensive for me to ask the chef to change one of his dishes to suit me.

shortly after sitting down, my concerns began to diminish and, i'll cut to the chase here: i had a lovely experience and some of the best food i've ever eaten in my life.

before going to sylvain, i did what any nervous nelly would do, i got on line and spent 3 hours reading reviews. among the small amount of negative comments, there were a few common ones: too noisy. arrogant servers. reservation/waittimeissues. tasteless or dry food.

my experience was that the place was no noisier than most restaurants. the music was just loud enough to kind of hear over the conversations going on in the room. my friend and i were able to hear each other just fine and had a lovely conversation. though the room was packed, we really felt like we had our own little space, very intimate and lovely. we arrived early for our reservation but they sat us anyway and even moved us to a nicer table by the window. the server was very kind. we had lots of questions and he answered them all for us. he was not put off at all when i asked about possible gluten-free substitutions for potatoes/grits/rice. he talked to the chef and came back with a few suggestions.

we ordered the brussel sprout salad and the salad of the night: shaved squash, zucchini and red onion with feta in a red wine vinegar dressing. it was garnished with mint, which totally made the salad for me. my friend wanted that salad and i was leery about uncooked squash...but it was divine! the mint was so unexpected and wonderful and the flavors blended together in the most delicious way. the brussel sprout salad was also very good. there was a touch of lemon in the vinaigrette that was surprising and, again, made the salad.

for our main course, we ordered the beef cheeks and pork shoulder. the chef prepared a sautee of spinach, onion and blackeyed peas for me instead of potatoes. i am not exaggerating when i say that the beef cheeks were the best thing i've ever eaten in my life. from the moment i put my fork through the meat, i was in love. cutting the beef was like cutting a roasted marshmallow. it was unbelievably tender. by itself it was to die for, but with the spinach sautte...well, i just sat there and groaned in delight. didn't miss the potatoes at all.

my friend's pork shoulder was very good as well. but, my favorite thing on her plate were the greens. i don't eat greens. i've tried them a few times and they were always too bitter for me. these greens would convert a veggie hater. seriously, they are that good.

new and different food like this might just turn me into a foodie!

so, the upshot is, don't hesitate to try sylvain. forget the negative comments on here. if those issues did arise, they've clearly addressed them. everything was stellar and i'll definitely be back!!
0
jessica
2
10 yıl önce
french quarter
horrible horrible service!!!! food was decent, not enough to go back. drinks were terrible too. don't waste yourtimeor money!!
0
dwza
2
10 yıl önce
french quarter
heard great things but i was unimpressed. if i wanted hot sauce or whatever they doused my very expensive sweet breads with, i would have asked for it or would have at least preferred that it be even remotely mentioned on the menu. i don't mind spending my money on a good dining experience nor do i mind waiting a longtimefor that to occur.....but it better be worth it. this was not one of those times where the latter came to fruition.
0
uptown
11 yıl önce
french quarter
dined there 9/15/2012 - terrible. i joined two friends for lunch on the patio...where we had reservations. instead of placing us on the patio...we were placed right next to the kitchen outside. lovely view of dirty, stacked up dishes. i don't know where to begin with how unpleasant our experience was. we waited so long for our cocktails that we had to go inside and ask the bartender for them. then the waitress, oh the waitress. by her attitude, one would assume that her favorite pet had died that day. she never once asked "how is everything?" or "can i get you anything else?"...you know, the standard things a waiter would/should ask a table. service with a smile was unheard of in this girls world. the food took way too long, was over priced and under seasoned. the only good thing that i ingested was my cocktail. the only reason we gave a tip was so that the bartender would get his percentage of the waitress tipout. coming from someone who has over 8 years experience in the service industry and who now eats out 5 to 6 times a week, take it from me, yourtimeand money would be much better spent elsewhere. with soooo many other options of great places to eat in new orleans do not waste your time.
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g
5
12 yıl önce
french quarter
went for a light dinner yesterday after the oyster fest. food was delicious but waittimewas terrible. we ordered 3 salads n we waited over 35 minutes for the salads. we have been in the past n food has always been great but apparently service is better when ordering hot food
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