the worst afternoon tea experience!
- save your money and time and spend it in a high-end luxury restaurant for a real indian cuisine and a real taste of india.
- low-quality bakeries, the bakeries in hotel taj bangelur were much better than a mumbai location.
- old bakeries and very bad looking! (low-quality pastries)
- trashy food is being offered as afternoon sandwiches/food.
- super low-quality service
- rude and mean servers who hate serving customers
- one of the staffs who served us couldn't even understand ordering a simple drink from the menu in english, (not acceptable in an international hotel with american/international prices)
- don't recommend this place at all!
save your time, your money, your day for a better place and experience in india. the staffs here are rude, mean, impolite and hate to serve you anything!
you have to beg for a drink till they get it on your table!
it took them 30 minutes to get a cup of tea from them and we asked for another tea, he just looked at his watch and told us we are closing very soon in 35 minutes :o:o:o:o:o:o and it took them another 20 minutes to bring the second cup of tea after asking several servers cause our server got disappeared somehow and when it came to tipping part he appeared again with a big smile and keep showing himself around. they were treating all the quests the same way, slow in providing service though there were ten of them always walking around and five of them always standing there.
they need to train their staffs for sure, i only had the same experience in cincin restaurant in vancouver canada (mean, impolite, rude staffs who think they are the gods and no one can fire them ever so they can treat customers in any way they want)! - please train your servers to serve people if you're charging $40+ usd per person for an afternoon tea in india!
- offer higher quality food, pastries, cookies, drinks service
- this is not an experience which we were expecting from a taj hotel!
- very disappointed and a waste of a day!
hope it reaches management team.