russillo's pizza and gelato

is there an "i want to like it" button?. russillo's has a great location in track 29 with good outdoor seating, so it would be a wonderful place to go for a relaxing outdoor meal with friends. the trouble is that the service is consistently subpar...it's not as though they don't try, it's more like this is where all the brand-new servers with no restaurant experience work. splitting checks can have disastrous consequences (particularly if you have a time crunch or are doing anything other than splitting in half), drinks get forgotten multiple times in one visit, orders are wrong...all of those freshman mistakes that shouldn't be happening at an established restaurant. thefoodis about $3 overpriced for what you get, and the quality is still inconsistent between visits. i really want to come here and have a great time! but russillo's still has some polishing of the basics to do first.

i have been here twice. i will not go back. first time thefoodwas tasteless and the wait staff was awful. was told by the coffee shop next door they had hired back original chef andfoodquality came up

not even factual. it's over priced and tasteless. both time my i felt sick the next day. both time the staff was awful. the second time they ran out of garlic. really you can't go to the grocery store 3 blocks away and get garlic?

the nail that shit their coffin was the rude wait staff refusing to let a service dog a comply a disabled person. it was clear the dog was for service. it had on the right vest to identify. and the staff was very rude to the dog owners. i hope they report them to the ada.

$23.78 for a 12" meat lovers pizza, 1 lemonade, 1 cup of coffee and "2 canolis". the pizza was paper thin. the "2 canolis" were actually 1 canoli cut in half. there was no offer of any refills for the beverages. the pizza tasted pretty good but was a ripoff for what you get. the waitress never told us what the specials were even though she told the people behind us after we had ordered. the whole time we ate ourfoodthe staff stood around at the hostess station gossiping and staring at us. very rude and uncomfortable. it seems like this place is staffed by a bunch of teenagers run amuck. our waitress seemed to be the only person doing anything. everyone else just stood around shooting the breeze. it took 25 minutes to make a small pizza and the place was empty. i would hate to experience this place during a rush (if most of the customers haven't been run off yet). i'm guessing the only rush they get is when the staff's other teenage buddies show up to freeload food. if this place goes under it is the owners fault for not reining in all their young workers.

russillo's is frozen garbage....foodis not homemade. frozen pizza dough. staff is not concerned with customers. horrible bartender. how can a place claim to be homemade, when everything comes out of a bag? isn't that lying to the customer? the owner has no integrity to lie to the public. this is the worst pizza/italian place i have ever been to. avoid russillo's pizza.

eat somewhere else! where to start? smokey , loud, back room with a humming cooler. the server was struggling and seemed to know nothing " let me check" she forgot napkins and silverware. thefoodwas over priced..caprese had no balsamic / olive oil. "they ran out" really? it was just terriblefoodwith terrible service !

service is slow and panicked. forgets basics like silverware.foodwas below expectations. prosciutto in neck tie sandwich was too salty to finish. bread was soggy. noisy with little kids at lunch time. it's a pizza joint, i guess. that would explain it.

it's not often that we're disappointed in our food, but we were very disappointed in what received at russillo's. after reading the reviews of many past diners and seeing how enjoyable theirfoodwas, we were very excited to try it.
first of all, our server was very nice and helpful; however he failed to mention there was a full bar and chose to focus on the beer and wine list. which is fine, until we heard a blender happening and the blended drink clearly wasn't an advertised milkshake.
we ordered the drunken lobster pasta dish and by the smell alone, it was very fishy. the ravioli was hard to cut and was clearly overcooked, and a premade frozen pasta. it came with two luke warm breadsticks. it just wasn't very appetizing. we cook quite a lot and we could've made better ravioli.
like i said at the beginning, we were very disappointed after eating there and hearing all the wonderful things about it. the whole point of us going there was to celebrate my parents' 31st anniversary, and it just left us with a fishy taste in our mouths.

this was probably the worst dining experience i have ever had. there were four of us and the service was only a few tables when we sat down, they weren't slammed by any means. the waitress didn't refill our drinks or hardly help our table. we got ourfoodat different times and the pasta dishes were extremely cold, alfredo was watered down and breadsticks were tasteless. horrible!

cute location, very good service! our waitress was not only helpful in ordering but very sweet in offering us a free sample of all the wonderful gelato. it was an unexpected surprise.foodwas good, tasted like"mom s".

great enough?. i have had greatfoodhere, crisp cold salads with explosive flavor from the hot crispy pizza. i hope they make it as it is tough for anyone to make it in downtown yakima... i'll be back!

favorite pizza place. love the pasta and pizza, very friendly and comfortable place. when we don't want to dine out we have ourfooddelivered. wonderful website with full menu to order.

casual dining yet classy dining. out of all the many unique dining experiences to choose from in "the palm springs" of washington also known as yakima, mike bastinelli's russillo's pizza and gelato is a quite the hit! on a scale from 1 to 10 i give it an 11.
*first impression
its outdoor décor is especially welcoming and pleasing to the eye. its authentic re-creation of a little italy enchantingly invites people of all ages and any occasion. whether you are young or elderly, celebrating your birthday, anniversary or simply gathering with family or friends, the character and charm of the restaurant has the potential to settle in the heart of any occasion.
*overall setup
every table is dressed with simple class. a checkered pattern cloth covering the surface, and to top it off, each table is complimented with a personal candle and a vase that holds a single flower. there is an open-ness to the overall environment. not only does it give an exceptional dining experience, the kitchen is open to its customers, in fact one of the dining tables neighbors the counter where they build their gourmet pizzas from scratch.
the restaurant also satisfies a summer mood, the same mannered tables are set up outside so when summer comes along, you have a choice to dine and bask in the beautiful sunshine or stay indoors and cool down in serene shade.

*food/prices
its satisfaction doesn't end there. thefoodis the key to every customer's stomach. its delectable menu is the heart of the restaurant. they have a wild selection of extravagant well-dressed salads, heavily and stomach fulfilling stacked sandwiches and wraps, creative, personally hand-tossed and carefully topped gourmet pizzas, and perfectly priced personally customized pastas! then to complete your meal you are more than welcomed to devour their homemade gelato ice cream with 10 choices that you can mix and match. you will pay no more than 15 dollars for an entrée unless it's a shared pizza, the price is reasonable matched up against its portion and the quality of its preparation, well worth it.
my visit there, i chose to customize and put together a pasta combination. i chose for the first time to put together cheese ravioli with their alfredo sauce. never thought to combine the two, yet their creamy blend of garlic, immersed with its italian seasoning and cheeses convinced me to appoint another promised visit to russillo's the next time i'm in town. i spent no more than $20 there, and i had cheesy bread appetizer, my customized pasta and a sensational combination of 2 kinds of gelato, sweet cherry amaretto and astronomical almond.
*service
their service was like the cherry on top of the treat. because of its popularity, the restaurant when packed with hungry customers, their servers, hosts and the owner himself maintains a genuine fine composure. no matter how large the party they make sure your dining experience is superb.
*conclusion/personal story
i came with the volleyball team that i coach, a group of adolescent 13 year olds. we came into russillo's basically almost booked and full. with a doubtful look, one of the servers almost turned us away and told us we had to have made reservations with a party more than 6. but the owner himself, mike bastinelli, pulled loose chairs and brought them to the front tables where the entrance was of the restaurant. he told us there is surely enough room for the thirteen of us. i had to thank him for his accommodation for a tough group. a group of young teenage girls and thirteen of them!? mike even took the time to personally shake my hand and engage in conversation with me and wish us luck at our competition there in yakima.
mike bastinelli's russillo's pizza and gelato is an unforgettable experience. from the appearance to the qualityfoodand its varieties and its heart-warming hospitality. i have never felt so welcomed to an unfamiliar city; i would give a rating of 5 stars for being almost a home away from home in a sense. a very authentic and genuine dining experience which may be very rare to find elsewhere.

worth the wait. we have dined at russillo's at all three locations - and this one (now owned and operated by mike bastinelli) is by far the best! thefoodwas always good - but at the other locations it seemed to take forever to get it... at the current location on track 29, the service is much improved, thefoodis incredible, and the atmosphere great! we had a large party out on the deck over the summer and mike took care of us and treated us well. for outdoor seating - this place is a much... and now that it is getting colder - the indoor feel is just as fun - although a bit more intimate!

we couldn't choose and had a pizza with 1/2 bbq chicken, and 1/2 chicken pesto - sooooooo good! of course, to end the meal - we splurged on the delicious gelato too!

rumor has it they also deliver? i haven't tried that yet as i am way out west - but what a great idea!

it was really good but 1 set back was that it had no air conditioning!! we were dying hot! but good thing thatfoodwas yummy!