rim naam - the oberoi

rim nam is a beautiful place with soothing environment and calm music
their food was delicious and their portion size was very good too
theirstaffgave us the best service
i talked to thestaffbefore i reach the place and said them that i was celebrating a special occasion
and i reminded them about it after reaching there too
they had promised to give a cake but apparently they forgot to do so.
that was the only sad part.

other than that i had a lovely experience and would love to visit again

we had initially reached the bar 6pm and had asked thestaffthere to make a reservation in rim naam for 7.15pm. we had an infant with us. thestaffat the bar confirmed the reservation and then we went to rim naam to dine there and to our surprise they informed us that the restaurant was full and our name was not listed in the reservation. we told them that we had informed the barstaffand they had confirmed it. all of this was happening while we could clearly see that half the restaurant was empty. then we had to go back running to the bar and catch hold of the waiter and make him speak to the restaurantstaffand the whole ordeal took us 30 extra minutes. now we were tired waiting with the baby. after our meal we paid in cash and were due to receive rs.670 in change. however the waiter returned 500 saying that there was no change available. does this the behavior suit a 5 star chain ? it utter disdain we left the restaurant and vowed to never return again

ok so this place scores really high on it's ambience and amongst-nature feel as already raved about. what was pretty impressive as well was the portion they serve. unlike most 5-star and fine dining places, they do serve good quantity along with the quality. politestaffand delectable asian and thai flavored cuisine make this place a must try one.

well, i went to this place on a date. little late to provide a review, but better late than never. the seating is amidst the nature and the ambiance is quiet romantic. thestaffis extremely courteous. the quantity is just right unlike the usual high end places. its away from the hustle bustle of the city and quiet pleasant to spend the evening with family or a date.

ate there ages back. the first time was such a good experience that i decided to go back .
being a five star there is a certain level of expectation i carry. before coming to the food
1. the plates has scratches and looked old and surely seemed they need to buy new dinnerware.
2. selectstaffneed to be attenttive abd not forget about order placed. fresh lime water in my case.
now coming to the food. we ordered
fish masaman, khad pao, kee mao, a pork in mild pepper and garlic gravy, a simple fried rice and chicken wrapped in pandanus leaf and deep fried
overall an unexpected less than average food
. it missed flavor and quality that is not expected of a 5 star.
the pork in pepper and garlic gravy was average to taste lacking in flavor. but most importantly the size of the crushed peppers were such that you would be biting into it while taking a bite. thats a rather irritating feeling. the masaman curry was served with smelley fish. not only have i had much better masaman, it is appalling that the fish served was smelling rather bad. the only good thing annoy the food is that all starters are within 150 calories abd maincourse under 300 calories.
overall the food quality and flavor was distinctly poor

a fabulous restaurant no doubt! and have always been a big fan of the oberoi service until today. happened to visit rim naam without a reservation - though the restaurant had literally 2 tables occupied we were politely declined a table stating it was fully booked. we were at the polo club for the next one and a half hours, post which the restaurant was still empty without a table being offered to us.
have always had the best experience at oberoi’s pan india, where they have gone out of their way to make exceptions/experiences, but least expected an experience like today. hoping it’s just a one off with perhaps an untrainedstaffand don’t experience the same again !

the best thing about the restaurant, according to me, is the staff. they are extremely courteous! excellent hospitality. the table which we were seated at wasn't the best, but the food was amazing. hands down the best thai food i've had. i usually don't review restaurants, but i was so impressed with the way we were treated by thestaffthat i had to write this review. special thanks to anjan, who waited on us at the restaurant, for giving us a pleasant dining experience.

went to rim naam for lunch. one of the best thai places in the city and really lives up to the hype.

we had soup and fried chicken for starters. the chicken was especially nice, wrapped in banana leaves.

for main course we had noodles, jasmine rice with yellow peanut curry. mint julep on the side.

thestaffwas really nice and courteous and helped us with the orders.

the stir fry pork noodles that we ordered were absolutely amazing i feel if that was the only item i had the chef would have received a 5 on 5 however the pork belly we ordered was extremely spicy and we had informed our waitstaffthat we do not tolerate high spice very well , we had a good shock upon having the thai pork belly it was a real leg down after the amazing stir fry please be aware of that dish if you do not like spice everything else including the ambiance and dessert were excellent

my wife surprised me by taking me here for lunch on my birthday! everything about this place seems perfect.. the ambience,staffand food! what really stands out is the authenticity of this restaurant. unlike many restaurants in bangalore which seem adulterated and unauthentic, this place definitely deserves to be on everyone's wish list because of its authentic nature! the food,staffand ambience, just what one would expect on their special day or a casual visit, is really perfect. highly recommended and will definitely come back :)

[vegetarian review here]

recommended to have a reservation as there is limited seating.

tl;dr:
hospitality - 5/5
taste - 3.5/5
vfm - 3/5
can definitely visit because of their courteousstaffand hospitality

we celebrated our anniversary here. got greeted by sidharth who was super helpful with the food recommendations. we ordered
1) tom yum soup - tasty, but definitely on the spicier side - 4/5
2) vegetable platter - 'mock fish' was the best. other items were okay but nothing to write home about. quantity of the platter can be improved. - 2.5/5
3) raw papaya salad and kombusha (both on the house) - both were good - 4/5
4) vegetable noodles - it was okay, we found it bit on the bland side. sidharth promptly replaced it with a more flavorful version - 3.5/5
5) rim naam mandarin dessert - this was good and kind of interesting. - 4/5
6) anniversary cake (on the house) - 4/5

went here for our anniversary, had a fantastic experience. the garden-gazebo ambience was delightful. food was great as well, especially the pork ribs and desserts.staffwere friendly and courteous.

oberoi is known for its standard and the food at their thai restaurant is excellent.. seating is comfortable and thestaffis courteous.. great place to dine with family..if you don’t enjoy thai then you could skip or try their other restaurants.. book before venturing and ample parking available .. enjoy 👍👍👌

where do l begin? rim naam is one of those places i have always had in my bookmarks, waiting patiently for the right opportunity to visit, given the fact that a visit to rim naam which many dub as the place you go to get the "best thai food in bangalore" is not going to be easy on the pocket. having booked our table we set off on a weekday hoping the place wouldn't be too crowded.

first the ambience, and predictably i have nothing to complain about, the setting is beautiful and so is the lighting. a big thumbs up in almost all aspects when it comes to setting up a luxurious dining experience.

lets talk about food. being a vegetarian convert, i am aware of the fact that you should not expect dishes that were created/designed to be eaten with meat to taste just as good converted to accommodate a vegetarian palate. that being said i looked forward to a delicious meal.

we ordered the tom yum soup along with batter fried mushrooms with garlic pepper sauce and their thai style almond cakes. the tom yum was delicious, a bit on the spicy side, but nevertheless bursting with flavour. the mushrooms were also really tasty, doused in pepper, it complimented the neautral notes of the mushrooms really well. the thai style almond cakes served with a bao, was a complete miss. very dry with even the accompanying plum sauce not able to help the dish. taste wise as well was no where close to the other dishes. for main course we ordered the thai green curry. having tasted really good thai green curry in places like misu, you mee and nasi and mee i wanted it to blow my socks off. well it didn't. not even close. for paying close to 2k just for the curry and rice, it was a real disappointment. the texture was grainy, the vegetables were diced unevenly , you had strings of beans as longer than my finger and the flavours were completely off, to a point where we ended up wasting the food, unable to eat it. finally for dessert we ordered the slow baked lemon and chilli cheese cake. the cheese cake was delicious and the flavour combinations with the chilli was spot on.

thestaffwere courteous and care was taken to ensure social distancing and hand sanitisation which gave us peace of mind while dining.

my experience in rim naam was bittersweet, but the thai green curry speaking both literally and metaphorically was tough to swallow.

vfm - 2/5
ambience - 5/5
taste - 3/5

heading out for a christmas lunch with these ladies has become a practice over the last couple of years..and this is one gathering we really look forward to. it was going to be our first time at rim naam and we were super excited about it, given we barely stepped out this year. our table reservation experience should have set the pretext to the experience we were to have at lunch, but we chose to ignore it given the existing situation and the time of the year.

the whole experience at lunch was very sombre! the blaring loud live music, the way the food was presented, the service, everything was all well below average. they had a full house for luch and certainly had loads of glaring scope of improvement when it came to service. at a place like oberoi, i wouldn't expect thestaffasking if they could clear the table, under a minute after they saw the guest take a bite of their food, not once but twice! while that was about the service, the food certainly tasted good, but not something i couldn't find at a small joint like pot-o-noodles in koramangala.

i couldn't bring myself to pull my phone out to click a single picture of the food - that should explain how pathetically the food was presented. i know i am using this word loosely, but at a place like oberoi, i wouldn't be wanting to cut them any kind of slack regardless of any time and day of the year! afterall aren't these brands built on principles of finer dining and customer experience?

good company does make seemingly bad times and experiences bearable and that was the only nice thing about this afternoon!!