not what i expected. my wife and i went to pawley's this past weekend. when we got there, around 7:00, we expected to have to wait because it was beautiful outside and it was graduation weekend for the local university. we didn't mind the wait though because pawley's has a great outside bar on the deck.
upon entering the restaurant, and having to wait a good 5 minutes for the hostess to greet us, the hostess was extremely rude. she acted like she could care less about the customers coming through the door. once we were greeted we took our pager and went to the bar. after about 30 minutes we noticed that there were multiple clean tables outside and a few inside that noone was seated at. i went back to the hostess to check on how much longer we had and once again she was nowhere to be found.
finally, a server saw me waiting and came to help. she was extremely friendly even though i, along with others standing at the front, were clearly irritated that noone was sitting at the many open tables. she ended up sitting most of the tables herself, still with no help from the hostess, and made sure that my wife and i were seated in a timely manner as well. the restaurant was really busy as i said before but the girl at the front was inattentive, extremely rude, and could not do her job. i made sure to mention it to my server once i was seated. she made sure that we had an enjoyable experience and apologized for the hostess. we were very happy with our waitress and the food but found it difficult to get over how we were treated to begin with.
we will not be back to pawley's for a while. and when we do go back we hope to find someone that is competent enough to seat empty tables with a smile.