my date and i arrived at 9:45p.m. it was saturday night so they don't close til 11p.m. i always check the hours when i go out to eat. as a server, i understand how it feels when people disregard your hours
of operation. we had over an hour to eat, which was plenty of time. there wasn't a host at the entry. we were greeted and sat by a server who was very friendly. several minutes later our server came to take our drink order. we were given chips and queso, but no silverware or plates. we had to ask for them. after about 10 minutes our server reappeared and took our order. our food was brought to us by a busser. we decided to share the ultimate dakotas. again, no plates, no napkins, no points of service were touched on at all. i had to get up, go find the server, and tell her what i needed. when she brought the plates she acted as if we were interfering with her evening of chatting with other employees. there was only 1 table in the restaunt other than us. the next time we saw her was when she dropped the check. no offer of desserts, to go boxes or drink refills. my date had to track down a restaurant employee to get boxes. we paid our ticket and left. never saw a manager on the floor and no one offered a thank u or goodbye. i
was unable to find a comment card so as i was walking out i grabbed a piece of paper from the host stand and simply wrote "food was just ok, but the service sucked."