lucky pie

loud, poor service, and marginal food. wait staff was very unprofessional and clearly inexperienced. they knew nothing about the beers, the menu or about food in general. the person who served our pizza almost dropped it on my son's lap.

the spices on the wings were tasty, but the wings were a strange consistency, almost like they had been boiled.

the pizza was marginal, and burnt in many places. the menu says their crust "may contain char which is very tasty." not in my book. it was burnt in some places, and undercooked in others.

the restaurant is extremely loud. we had a very difficulttimeeven having a conversation at the table.

we definitely won't be returning.

the only redeeming quality about this restaurant is that it is located next to the sweet cow, which is the best ice cream i have ever had.

good pizza, but just not worth it. between the ridiculous waittimefor a table, the noise, the under supervised children careening around (and no, i don't mean the wait staff), and the basically poor level of customer service, i will not be back. seems like maybe adding the place in denver has distracted management.

good food, horrible service. i am so excited when i see local businesses start up in louisville/boulder, and always strive to give them business. last night, a couple of friends who have eaten at lucky pie before, suggested we go there for dinner. it took 10 minutes before a server came to the table, and when she did she realized we had no drinks menu; we waited another 10 minutes for that to arrive.

one of us was drinking iced tea, and had to wait around 10-15 minutes for a refill (despite asking twice). when my pizza arrived (the smoked mozzarella, which i would recommend) i asked for red pepper. it never came, and our waitress never came back so that i could remind her. a table that sat down next to us while we were eating had asked for some pepper the sametimewe asked for our bill, and had it on their table before we left.

very, very disappointed by the service, and would reluctantly support this business again--even though it is local.

great food, no so great service.. the firsttimei went to lucky pie was within the first week of opening. good atmosphere and patio, inside gets pretty noisy because there's no separation. we got the lamb meatballs for an appetizer and they were delicious, i would highly recommend them. tonight we tried the chicken wings with the gorgonzola, huge disappointment, they were hard as a rock, had no flavor and i didn't see any gorgonzola cheese which is what sold it to me in the menu. we sent them away and got the delicious meatballs again. now for the service..

the first visit we had, the restaurant was very slow and the waiter was slow, didn't really seem to care about anything and it was like pulling teeth to try and get a refill on my soda each time. i gave the place a chance and decided to come back for the good food hoping to get some better service. our second trip the service was pretty much the same although they were a lot busier being a friday night. both times i wanted a refill on my soda, it felt like i had to keep a look out to flag someone down. i've been in f & b hospitality for almost 10 years and i'm very surprised to see the service at such a low end.

the firsttimei had the beet salad here it was great. it was disappointing the next few times but i keep ordering hoping i will get that quality again...hasn't happened yet.

tasty food, service not so great. first visit last night, we decided to sit in bar area to watch the game. our server was also our bartender, which at first was fine. but then when it wastimeto place our order he was engaged in a rather lengthy conversation with another table, so it was awhile before we could order. our order arrived, pizza was good but not hot, more like it had been sitting around before being brought to our table. during our meal i needed a refill on my coke and our server did not come back to the table to check on us so i went up to the bar, he again was in deep conversation with a patron at the bar, i stood right next to the guy he was talking to and he never acknowledge me or offered to refill the glass i was holding in my hand. went back to the table, asked for a manager, she was nice but defended the server. really there is not excuse for poor service!
i'm guessing since they are new they have growing pains, but too many growing pains like this will cost them long term.
yes we will try them again, the food was good, and we enjoyed the vibe of the place. but one moretimeof bad service and we'll be on to another place, lots of other great places to try.