bad customer service!!. went on saturday 11/7/2009 at 3:15 p.m., with my husband and our family of 5 kids ranging from 17-6 mo. walked in and an employee asked us to wait outside for a quick second to get a table ready for us. we waited outside for about 10-12 minutes in the heat sweating i know 10 minutes is not bad at all, but when you are out there in the direct sun with a 6 month old, 2 & 5 yr old and they are also uncomfortable b/c of the hot sun and we all know at 3:15 p.m., here is arizona is the hottest time of the day! i walked back in and asked the same girl that told us to wait outside if they had room for us or not she said oh we will get a table ready for you, like she forgot all about us outside! i thought that they were already getting a table ready, but i guess not. would have been a happy customer if anyone would have gone outside and said it will be a few minutes or whatever the case was. i am a latina with a handsome black husband and i never experienced such bad customer service before. maybe she was just hating.my husband loves to support his people and never thought it would be like this.would have loved to experience the food, but we went to china chile instead and it was sooo good & very good customer service and great prices! hope your customer service improves for future visitors!