kobe japanese steaks and sushi

please do not patronize this restaurant as management has a clear disregard for human life. i went to this restaurant for a friends birthday dinner with reservations at 8. although our whole party was present we weren't served until 10pm. upon eating the salad i began to experience an allergic reaction (which is common for me as i am still learning which foods i am allergic to). in an attempt to go to the bathroom upstairs i fainted. when i came to, i was greeted by an angry manager/owner (asian woman early 30's) whotoldme i was drunk & needed to "get out now." still dazed and faintish itoldher i was having an allergic reaction and needed help. she refused to help me & insisted i was drunk and needed to leave the restaurant. thankfully, a helpful waitress gave me water as i was then nauseous and unable to walk. the manager then went to my friends andtoldthem they needed to get their "drunk & passed out friend out of here." knowing i wasn't drunk & my history of allergies, they ran to come help me. the manager seeing this, then changed her tone andtoldme instead "how about you go see a doctor." this infuriated everyone as i was currently sick & did not need condescending medical advice from a rude restaurant manager. i have never experienced such a lack of concern for human safety. i have never been treated so horribly and rude while sick, or in general. i could have died and i was instead treated with total neglect & disrespect. please never patronize this establishment which shows such as clear disregard for human life.

will never go back. i just left the downtown location and could not be more upset with our experience. we (party of 4) went in and waited 5 minutes before anyone would look at us to seat us. it was busy so we offered to sit at the bar. it took 10 minutes before anyone came over to bring us water. when i asked a question about one of the lunch specials, the gentleman (who later identified himself as the manager) shoved a menu at me and said "it even has pictures for you". half our party wanted to order the hibachi special but weretoldwith only 2 chefs, there would be a long wait. they both amended their order to what we were old was the "quick" option. we placed our order and then waited. and waited. and waited. when we were finally able to flag the manager back down he rolled his eyes and informed us that he wasn’t our server. after another 10 minutes a girl brought us some soup and salad. we at that pointtoldher we needed our order boxed up and our checks as it had already been an hour. another 15 minutes went by and she was mia. i finally asked for the manager and wastoldhe would go to the kitchen and see what the delay was. he walked away and went to the front of the house. when i walked over to him he informed me that he had to find our server to ask about our food as he would have no idea where our ticket may be. at that point i informed the manager we would be leaving. he rolled his eyes and tried to tell me we couldn’t. i asked who the general manager or owner was and hetoldme there wasn’t one because it is a privately owned establishment. instead of trying to explain to him what that meant, we left. hungry and frustrated. i will never return.

no integrity. i just recently dined at kobe for dinner and had an odd suprise when i recieved my bill. i was not in the mood for the typical hibachi, so instead, i ordered sushi from the menu that my waitress handed me when i sat down. when i recieved my bill, however, i noticed that the three sushi rolls that i had ordered was somehow $9 more than the menu prices. when i asked my waitress, she informed me that they had mistakenly given me an old menu, but that they could not change the prices and i wastoldto pay the higher price. when she involved the manager, i was stilltoldthat even though they had mislead me with an old menu and old menu sushi prices, that i was to pay for their mistake by ultimately, paying the higher price. again, after stating that it was their fault, not mine, that i had been mislead, the manager actuallytoldme that she would "meet me in the middle" with the price. i was not only shocked, but insulted. finally, after a few minutes of debate, the manager finally gave in, but not without being extremely rude and disrespectful. in conclusion, i will never return to kobe. fyi - their "old" menus are still on there page on this website