kazu restaurant


İçinde "service" olan yorumlar
4
4.1
raymond
5
2 yıl önce
te aro
i took my lb (little brother) here for his 10th birthday. he has adhd, so i needed it to be visually stimulating.
things got off to a rocky start when lb yelled over me to the waiter that he wanted a coke (not on his 'ok to have' list) then badgered me into getting oysters. they come in 1, 6 or 12 and i relented to a 1/2doz even after i explained how pricey they are. the waiter also came back to tell me that i had over-ordered for 2ppl and may get too full. i said "it's his birthday - we're fine".
this is where theservicereally went up a notch. the waiter, perhaps sensing the power-struggle at my table, brought over 3 oysters and placed the coke next to me so i could ration it out over the evening. they treated lb like a little king, which was very sweet seeing he was bordering on yoga and couldn't keep his hands off the chopstick pile. i recommend anything in a hot-pot as there's something very calming about having a little fire and a pot bubbling at your table.
the bill was $140 for a child & adult, but i did over-order. i'm glad i did - we left behind only 3 pieces of sushi! it was a fun night out with gracious and intuitive staff. at least 1 of us has vowed to go back: sir chat-a-lot told me through mouthfuls of salmon that when he finally gets a girlfriend, he's taking her to kazu.
0
kat
5
2 yıl önce
te aro
love theserviceand a great place to practice speaking japanese. the menu had recently changed and i missed the old kazu set menu. not a big fan of udon soups. the food here is fresh and tasty. volcano roll, california roll and sashimi are my favourites along with oysters with ponzu sauce.
0
aileen
5
4 yıl önce
te aro
the staffs were very attentive andservicewas really quick. loved all the food that we ordered. from the home made gyoza to the awesome ramen, everything was just amazing! will definitely be back if ever were in wellington again
0
polly
1
6 yıl önce
te aro
went as part of a group of 12. the food was average and the customerserviceappalling. i complained about theserviceonly for them to mock me. i've never been treated so rudely by wait staff in my life. i will never be coming back to kazu.
0
the
4
6 yıl önce
te aro
visited here 2 weeks ago. we were seated immediately and didn't have a booking. the place was packed - it's quite tight for space. we ordered a wide range of food - all arrived promptly. it was good, not the best i've had but still good.servicewas a touch confusing but overall i liked the evening we had.
0
angus
1
7 yıl önce
te aro
my partner and i recently had dinner at kazu for the first time, and the last time.

the initialservicewas very good but it went downhill once our food arrived (after waiting for 40 minutes).

the dish was flavourless, oily and improperly cooked andservicebecame non-existent. the sushi was loose and fell apart instantly after being picked up. staff never came by to check up on us and we had to leave the restaurant because the food was inedible (coming from people who love authentic japanese cusine).

when we went to pay the bill a rude staff member was confused and angry because she didn't no where we were sitting. and there was no politeness or follow-up to see how our meal went.

to make matters worse a fly landed in one of our sake's and the table we were sitting at wasn't cleaned properly or prepared after the last guest.

this was the first time in my life i had to go to a second restaurant in one night just to get some food, and it was completely embarrasing for my partner.

you should really look at improving the quality of your food andserviceif you ever want to see repeat customers again.
0
vicki
4
8 yıl önce
te aro
kazu have redesigned the menu! however the multitude of combo deals you can make can no longer be found, it is easier to read through and the meals really do exceed expectations. we even got to sit at the traditional tables along the front and received greatserviceright upon entry.
0
lucygoosey
3
8 yıl önce
te aro
as i was uploading my latest batch of reviews i noticed i hadn't done one for kazu. suffice to say this place isn't very memorable. we shared a selection of morsels that were presented in a boat-style dish. i really liked the presentation of the food but as we all know, looks can be deceiving. the salmon was over-cooked, the chicken tasted odd and the tempura was doughy. the sashimi and beef were very good, however. our waitress was friendly but theservicewas very slow. i wouldn't come back here when there are much better japanese places in town.
0
matt
4
9 yıl önce
te aro
great food only downside is the price but other than that the food is delicious.servicevaries, some of the waiters/waitresses are polite and courteous and some not so much. atmosphere and general vibe is positive and enjoyable. would go back and have been back
0
matthew
4
11 yıl önce
te aro
i've been here twice now and both times were spectacular. nice authentic japanese with a distinct atmosphere. saki went down a treat with the seafood udon while the sushi was put together with care. great response andservicefrom the staff on both occasions. the on street parking is hard and normally full on tory especially during dinner time so i would advise planning. the bill was a little expensive but worth it.
0
holly
5
11 yıl önce
te aro
it is the third time i have been here now and the food is always fab! theserviceis very prompt and efficient and the standard is excellent. the only disappointment on my last visit, was that the restaurant ran out of tofu and i couldn't order the dishes that i wanted, and being a vegetarian, i was a little disappointed. despite the tofu unavailability, i ordered a vegetable dumpling dish, vege rolls and miso soup and was really happy with my dishes. would really recommend!
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cj
5
11 yıl önce
te aro
was in wellington for few days so we thought we would try kazu. the food was amazing andservicewas just as good, the soft shell crab was great and rest of meal was just as good will be returning every time we are in wellington from now on. superb!
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pete
5
11 yıl önce
te aro
kazu is one of the very few places in wellington that, in my view, could do no wrong, simply because it is very difficult to fault them of the many times we have visited them. granted they are not always perfect - in one of our many visits, a dish was undercooked and the staff promptly addressed this.

staff are genuine, attentive and very polite at all times, the ambience is pleasing and well arranged. the menu selection is extensive to the danger of being indecisive, as most selections are very signature to the place. don't forget to try the sake or the ramune for a non alcoholic option.

it is also a good opportunity to practice your japanese. expect a high standard ofserviceand a unique experience from this establishment right from the first greeting to the warm farewell.
0
douglas
5
11 yıl önce
te aro
i had a great birthday party here with 6 friends, and we were all happy. i lived in japan 16 years, and must say the food tasted just like back in japan. and of course, it is tough to match the japanese level ofserviceand attention, so they have japanese staff in front and back in the kitchen, making this izakaya a great little transplant from japan.
0
curtis
5
12 yıl önce
te aro
upon finding kazu a while ago, i was intrigued by the suggestion that it was wellington's best japanese.

i have to say, on the occasions i have been there since discovering it, the staff and food andservicehas been a little mixed, although there is a really nice measure of down to earthservicealongside traditional respect and promptness, such as when you are greeted at the door.

i am very pleased to have found this restaurant just a short distance off the main entertainment street here in wellington, it's a very well suited location; a quiet gem.

i like the fact that it has quality and consistency with the food, and the warm feeling the staff express towards the customer's needs.

i especially like how the staff have no problem explaining elements of presentation and prep of the food if you don't initially understand how it works.

a very nice selection of both drinks and food, and a very well designed atmosphere and setting.

i am hoping to make this a definitive weekly visit.

- courtesy.
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