jervois steak house

best steak house in auckland i suggest. good for a fancy date or anniversary. the waguy beef has nothing to complain about. service is no doubt excellent. staff is friendly and attentive. definitely will come back again to try the wagyu 12 next time:)

this is the best steak house in auckland.

the signature steak is still the best. pre order before you go so they can prepare via sousvide.

will definite be back again for the best steaks in auckland.

service: 5/5
food quality: 5/5
food quantity: 5/5
presentation: 5/5
environment: 5/5
price per person: $100-$200

i have to agree that jervois steak house cooks with fresh ingredients. but the poor service is unacceptable. i ordered a rare wagyu sirloin ($80) and was presented with a medium/ well done steak. when i presented my concerns to the waiter, he left with my plate to show the manager who in turn returned the steak to me because, "the chef says this is rare!"

for an expensive dinner, it's definitely not worth taking the risk of ordering a steak here. who knows how it will be cooked?

a piece of advice: order a blue steak if you want it cooked medium.

best steak house in auckland. best service, best quality. we don't even ordered the most expensive cut, but still taste really nice.like 「wow」nice. my daughter usually don't like eat meat, but she loves to eat the steaks here.

food was amazing. chefs plater with 3 sides and we could finish it all. steak were delicious. would definitely go back. the waiter was amazing as well.

came here on a whim on new years eve and it definitely wasn't what i expected for a high ranking, expensive steak house. firstly they don't answer the phone so we weren't even sure if the place was open or not, neither were they fully booked so i don't understand why they don't take calls. we ordered 2 rumps, one medium one rare, onion rings and mashed potatoes. they bring the raw meat out and ask if it looks okay before they prep which was kind of useless because i asked for half the amount of trimming which they agreed to and then the steak came out with exactly the same amount of fat on it. also the waitress seemed like she didn't even know what she was doing because she came to the table, stared at it for a few minutes before deciding to serve us our food. she also served us the wrong plates so i winded up eating a rare steak and my partner eating my medium rare. had to swap the plates around ourselves once we cut in. the onion rings and the mash were the saving grace which was kind of disappointing seeing as though everyone raves about this place. i take my steak very seriously and this place seems more like a facade then a proper steak house. probably won't return considering the unique service we experienced for a $200 meal. i did appreciate the non-serrated steak knives which actually cut the steak instead of tearing it like other steak houses

second time here. it’s my birthday so we ordered wagyu, we wanted medium for the other steak but it was so raw that it was’nt even medium rare, it was just raw.the blonde girl at the front desk was insanely unfriendly , what’s wrong with her, no smile on her face, no “hi” no “thank you.” it’s my birthday i came to your restaurant t have a great time, not to “enjoy” your passive aggressive unfriendliness.

excellent food with really well presented dish, it must be a go to go. i am gonna come back as this place was really good and staff is friendly. the

excellent service. have been here twice but still haven’t tried the steak so i must do that next time. the market fish and white bait were pretty good though and very filling so i couldn’t finish it all. such pretty interiors though.

went here for dinner with my partner last night. we were seated upstairs with a lovely view on to the street. our waiter was friendly and attentive. the food however; was crazy good. i had the petite steak (which was more than filling) with the truffle horseradish bearnaise,  and my partner had a eye fillet with mushroom sauce. both steaks were cooked perfectly and the sauces tasted incredible. 
we paired our steaks with a couple of sides; the kumara & pecans, beans, and beetroot & goat cheese. the beans and beetroot both were delicious. they were simple but a tasty addition to have with the steak. the kumara was very sweet and tasted almost caramelized-  almost like having a dessert!
we were both too full for dessert but will make sure to come back and try them!

definitely lives up to its saying “the steakhouse to end all arguments”. the steak was filled with flavours. each and every bite of the steak is tender and juicy. i can’t help but to want it more 😍

very arrogant staff ruined the experience, specifically the maitre'd.

arrived at 7.40 as a walk in to a half empty restaurant to be barked at about how they were in the middle of service and could do nothing to accommodate myself.

it was then recommended i try someplace else..

we went to the jsh for pre theatre meal and both decided to have fillet steak. steaks were absolutely fantastic as were the side dishes and peppercorn sauce was the best i've tasted

professional steakhouse, very pleasant dining experience, elegant and intimate. the range of steaks is quite impressive, side dishes and wine choices are quite superb. they know how to make brussels sprout something to drool over. i've only been here twice and sadly have to say last time my precious cut of sirloin was cooked quite unevenly (from the standpoint of a diner in a fine steak restaurant), 25% of it was absolutely well done and a little strip was almost rare. enjoyable dinner anyway with the quality of the steak and wine.

peculiar experience at one of aucklands premier steak houses. you definitely cannot go wrong with a steak from jervois. this review will have two sections. one section which focuses on the actual food and the other on the other factors that determines ones restaurant experience. focusing on the food, i would highly recommend jervois for its steaks, if you’re are a cold blooded carnivore or a steak enthusiast then you simply must try jervois. i found that there was a surprisingly freshness to my steak which highlighted to me why there are varying qualities of steak and such price differences. their sides were scrumptious the truffle mac and cheese was astounding and the sauce that came with the steaks, accentuated the steak tastes. 

in terms of the other factors, i must admit the location of herne bay couldn’t have been a better choice. in terms of the interior, i felt like this was exactly what a upper end steak house would look and operate. what did bother me about my experience was that the lady who served us was honestly for a lack of a better term a complete b*tch. i wouldn’t normally say this of people who are in the hospitality industry, having worked in it myself(people have off days i get it, but seriously professionalism especially at a place like jervois). 

however the lady who served us just had a rather rude and obnoxious attitude. in terms of specific examples when we first were seated, one of my dining compatriots wanted to get more clarification about the menu and had some other questions, when we did ask the waitress she was unwillingly to answer some of our question and when she did respond, she ignored some of our question and gave us looks like if we were asking seriously dumb question. i felt that as a table we may have been judged based on our appearance/ discriminated against. not a nice feeling.

another one was when we asked if we could have our entrees served with the steak she sighed and gave us a tirade about how thats not how they do things here and that they simply couldn’t change their process. regardless if the process was valid or not it was the attitude in which she delivered her response which came off as rather vicious. in contrast we had another waiter and he was fabulous. he was everything the waitress wasn’t, he was cheerful, bubbly and most of all he gave us the feeling that he wanted us to be dining in at the restaurant. 

apologies for the poor quality of my photos. 

showstopper: quality steaks and the mac & cheese, irresistible.

overall grade: a- would have been 5/5 if there was better service.