jervois steak house

in my opinion the best steak restaurant in auckland. the steak is always perfectly cooked. but what beats that are the accompaniments... ask the waiter to recommend the right sauce, sides and wine to match... you will not be disappointed. the staffs knowledge of wine andfoodis top notch.

came here for my birthday with my boyfriend and thefoodwas amazing! we both had the eye fillet with a various amount of sides! it was amazing! i also had a the peach caprioska cocktail, it was so nice!

this place, hands down, has provided the best steak i have had (just as well with these prices).  definitely on the upscale side.  i'm also not one to drink alcohol but next time i intend on ordering the wine to refresh the pallet, that way make every bite worth it.  did spend about $210.00 here for two of us. 

the food 

bone marrow (3/5) - this one melts in your mouth.  my rating for this dish is only because i was bitter about one solid part in one of my bones.  it is normal for the fibers to join and harden.   i probably wouldn't get this dish again but it is definitely worth a try. 

baked candied kumara, pecans (5/5) - this dish was perfect!!! warning, it is extremely hot at first so be careful. the texture and taste goes perfectly with steak.  

jsh creamed spinach (5/5) -  cannot fault this dish one bit.  compliments the whipped potato.

whipped potato puree (5/5) - this side you cannot go without, unless you are allergic to potato.  

onion rings (2/5) - hmmmm i'm not weather it was that the onion rings bad or that the other dishes were so good that this dish was worthless in comparison.  either way i prob wont order this one again.  

sirloin 9+ firstlight new zealand (7/5) - first time i rated a dish this highly, it melts in your mouth, flavorful... organism for the taste buds. 

king cut (6/5) - i ordered this 24 hours prior to booking (as stated on site), and i have to say another perfect cut. it'll be hard to taste another steak and be satisfied again.  

the environment (4/5) 
i liked the acoustics of the room, despite how close tables are, allowed for easy conversation.  the lighting was great.  the place is a little upscale so me in a hoodie and shorts might not have been appropriate (i'm rebellious like that). all in all like the environment.  

the service (5/5)  
our waiter was on point.  very satisfied with his service.   i hope he got my tip.  

worth it? 
hell yeah!!! steep on the prices but def worth it.

brilliant service, very professional and friendly staff. came here for a special birthday dinner and they served and cut the cake for us free of charge, and kindly took photos of our group.
thefoodis worth the price. i had the calamari entree which was delicious and a good amount. for main i had the free ranch chicken with a side of carrots. it was a beautiful meal, really flavoursome and juicy. the people who had steak said it was brilliant.
i had a blueberry cocktail which i enjoyed a lot.
unfortunately our table was by the door so i got a bit cold when people came in and out, and it was a bit close to the front counter. but apart from that everything was perfect.

jervios is mine and my partners regular. we like to visit the restaurant at least once a month. we cannot fault the place on anything. even though some times the restaurant is extremely busy and we have to wait a little while for our food, we are always compensated by the amazing service andfoodexpertise.

my favourite dish on the menu is the steak tartare, it's a must every time. freshly ground top grade steak served with fresh herbs and seasoning, topped with raw egg. absolutely sensational.

first time trying and will never return. friendly service initially but very defensive upon hearing theirfoodis overcooked. several blunders including serving sauce when mentioned prior no sauce due to an allergy, and 2 inconsistently cooked steaks.
ordered 1 medium rare wagyu scotch and was served medium well. this was redone promptly but the replacement steak was medium rare on one side, blue on the other.
ordered 1 medium wagyu scotch and was served mostly medium rare but 1/3 through the steak (started eating left to right) realised it was overcooked that it was tough to chew.
mentioned to the waiter that 1/3 of the steak was undercooked, 1/3 was overcooked and tough and asked what he could do because it’s so tough i couldn’t eat it. defensive that it was overcooked and it’s normal for the edge of the steak. then he said the head chef wouldn’t accept it as it’s only 1/3 of a steak left. i can’t be the only person to slice into steak as i eat instead of cutting it all up at once??
manager came over and said they wouldn’t replace a whole steak despite 2 steaks being inconsistently cooked (all good), but his take was that the meat had ‘cooked’ while on the plate and therefore became hard and overcooked. he suggested he can make me another steak and he thought i’d be paying for a 2nd steak when i still had 1/3 of a steak that was inedible 🤣. offered free dessert instead but i came for steak...not dessert. not all that glitters is gold.

excellentfoodand service. we dined here on our wedding anniversary and totally enjoyed all the food. it is all delicious and well- seasoned. i guess one very minor thing that i didn’t like was their raspberry and lemon handshake drink as it only tasted bitter and no flavour at all.

12.dec.2020
my partner felt like “a good piece of steak”. when we ordered a5 mbs12 wagyu, we didn’t know it was the rarest, highest quality piece of beef in the world. we also ordered picanha (rump cap) as our youtube meat guru insists this is the cut to go for.

the a5 wagyu met every expectation we had of “a good piece of steak” and more. it cut effortlessly and had the most subtle resistance, exploding with sweet juices when chewed. it was unimaginably tender - a memorable 🥲foodexperience.

the a5 was so good, no sauces needed, that the rump cap got left in the dust, but this was perfectly cooked as well. all the sides came in generous portions (3 sides for $27). a decent wine selection, and a very friendly italian waiter also, who kept my glass of sparkling water topped up the whole night.

i was sad to conclude our “good piece of steak” experience, but now have a favourite steakhouse, andfoodto look forward to on our next special occasion.

this place has some crap smart ass servers here.
we were welcomed in at the front desk nicely then went upstairs and what a joke bang crushing bottles glasses right behind our heads . laughing about it,

yes we completely ignored u didn't we? and u guys got upset when we told u why u wernt getting a tip!!! u gave such bad service then had the cheek to ask for a tip? hahahaha . thefoodis extremely average here

we went there for my bfs bday, prebooked and asked if i could bring a cake, they were great and let me bring a cake and even brought it out for dessert with the candles lighted. we ordered the beef tartare and white bait fitter for entre and wagyu sirloin and angus petite eye fillet with truffle mac n cheese, mushrooms and onion rings as sides. thefoodwas amazing, worth the price and the waiter who served our table was great!
the only fault from the night was the waitress who served our main. she served the wrong steaks to us and with a restaurant with this quality would serve the wrong mains which i ended up swapping seems unacceptable (and also she didn’t seem to care much. she served me the sirloin and bf the petite eye fillet.) it may seem like a tiny mistake but you expect a better quality service than this when are sitting at such a great restaurant. but the better side of this story is that they also provided a small dessert for my bf as i prebooked for his bday which made him feel very special. would have been a 5+ night but what a shame she didn’t care to serve the right mains, it was almost like a perfectly ironed white shirt with a tiny drop of something on it.

the place is so cool giving you a rustic ambiance. thefoodwas great. the steaks we had were cooked to perfection. great service and amazing staff. highly recommended!

we've been coming to jervois steak house since they opened and have always loved the place but this time was definitely a letdown to the point where i'm not sure id be back in a hurry. when we sat down, the table next to us sent their steaks back for being undercooked. after watching this happen we were of the opinion that "who in their right mind would send back a steak unless it was completely uneatable" and wrote them off as difficult customers. when our steaks arrived they were massively overcooked, we asked for medium rare and these were well done.. when we pointed this out to the waiter he was very defensive and told us we were wrong. he then had the nerve to suggest it was the poor lighting in the restaurant and that we should shine the torch on our iphones on it to get a better look. until i cut into the centre and showed him then he told us he could send them back but because of time constraints we couldnt wait another 20 mins for some new steaks. we both struggled away through them but couldnt continue and left most of it. the sides at $10 each weren't much better, the chips were so overcooked we could barely eat them, the creamed spinach which by the way is usually amazing and a personal favourite over the last 3 years contained no cream that we could distinguish and was just a bunch of blended spinach and the rest of the sides were massively under-seasoned. it just simply wasn't enjoyable and if i'm completely honest i might as well been at cobb and co. that's how underwhelming it was. i'm the last person to ever complain aboutfoodin a restaurant as i feel empathy for chefs who work hard in a kitchen all night, and have never sent backfoodin my life never mind give a scathing review on zomato.. as long as its roughly ok i will happily eat it but this was simply not up to par. i think if you are charging $53 for a steak and have the word steak in your restaurant name then you should above anything else be able to cook the steak to perfection.

me and my husband came here for dinner last night, this is our 3rd time. we ordered the oyster, buffalo mozzarella, the a5 wagyu, the market fish along with the fried and mac n cheese. overall thefoodwas good, although we order medium rare steak but the it turned out toward well done. the waitress was good. however, the guy at the counter ruined the experience, i reckon he is the manager. he is really impolite, his face showed that he did not welcome us, he did not even ask how was the meal, this is so unprofessional. this is my 2nd time i have to experience this. i wouldn’t come back if i see his face and manners like this.

super busy place yetfoodcame out quite fast! we got the sirloin a5 wagyu and i think scotch or eye fillet.. everything was delicious but wouldn’t recommend the calamari. the wagyu is something you definitely have to share as it gets too rich after a bit. one of the best steak houses i’ve been to. dessert and drinks was really good too! would definitely be back!

thefoodand service at this place never seems to fail me. hands down one of the best steaks i’ve ever had. enjoyed every dish as usual, i would highly recommend ⭐️⭐️⭐️⭐️⭐️