jervois steak house

this place is a very good choice for romantic dinner. look at their ambiance..
mouth watering steak with red wine are the best combination all the time.. service are excellent! we really enjoyed aretimehere. highly recommended!

this place, hands down, has provided the best steak i have had (just as well with these prices).  definitely on the upscale side.  i'm also not one to drink alcohol but nexttimei intend on ordering the wine to refresh the pallet, that way make every bite worth it.  did spend about $210.00 here for two of us. 

the food 

bone marrow (3/5) - this one melts in your mouth.  my rating for this dish is only because i was bitter about one solid part in one of my bones.  it is normal for the fibers to join and harden.   i probably wouldn't get this dish again but it is definitely worth a try. 

baked candied kumara, pecans (5/5) - this dish was perfect!!! warning, it is extremely hot at first so be careful. the texture and taste goes perfectly with steak.  

jsh creamed spinach (5/5) -  cannot fault this dish one bit.  compliments the whipped potato.

whipped potato puree (5/5) - this side you cannot go without, unless you are allergic to potato.  

onion rings (2/5) - hmmmm i'm not weather it was that the onion rings bad or that the other dishes were so good that this dish was worthless in comparison.  either way i prob wont order this one again.  

sirloin 9+ firstlight new zealand (7/5) - firsttimei rated a dish this highly, it melts in your mouth, flavorful... organism for the taste buds. 

king cut (6/5) - i ordered this 24 hours prior to booking (as stated on site), and i have to say another perfect cut. it'll be hard to taste another steak and be satisfied again.  

the environment (4/5) 
i liked the acoustics of the room, despite how close tables are, allowed for easy conversation.  the lighting was great.  the place is a little upscale so me in a hoodie and shorts might not have been appropriate (i'm rebellious like that). all in all like the environment.  

the service (5/5)  
our waiter was on point.  very satisfied with his service.   i hope he got my tip.  

worth it? 
hell yeah!!! steep on the prices but def worth it.

attended in a group of 5, all the the steaks were great. however we were extremely disappointed with the service. have been here a couple times and it is usually good but this was just appalling for the quality they aim to achieve. the waitress was dismissive and rude, we had to wait an obscenely longtimeto make our order, and when our meals were finished had to wait over 20 minutes for our plates to be cleared which was only done so after we called another staff member and asked for it to be done. we constantly had to hail people down to order drinks and dessert. on top of this when brought to our table some of our steaks and sauces were mixed up. not normally one to leave a negative review and i am aware how entitled this sounds, however the group was unimpressed and i felt embarrassed having suggested it in the first place. not what you would expect from a place like this.

everytimei dine at jsh i come away satisfied.
the steaks here are simply the best. i highly recommend the signature prime rib, which you have to order 24 hours ahead oftimebecause its slow cooked for about 12. this results in an extremely tender steak and fat just melts in your mouth, the queen cut was plenty with all the other dishes.

the sauces are jam packed full of flavour, the side dishes are great especially the candied kumara, plus i recommend the calamari schnitzel as a starter.

so if you have a special occasion and are looking for the top streaks around, i highly recommend this place.

firsttimetrying and will never return. friendly service initially but very defensive upon hearing their food is overcooked. several blunders including serving sauce when mentioned prior no sauce due to an allergy, and 2 inconsistently cooked steaks.
ordered 1 medium rare wagyu scotch and was served medium well. this was redone promptly but the replacement steak was medium rare on one side, blue on the other.
ordered 1 medium wagyu scotch and was served mostly medium rare but 1/3 through the steak (started eating left to right) realised it was overcooked that it was tough to chew.
mentioned to the waiter that 1/3 of the steak was undercooked, 1/3 was overcooked and tough and asked what he could do because it’s so tough i couldn’t eat it. defensive that it was overcooked and it’s normal for the edge of the steak. then he said the head chef wouldn’t accept it as it’s only 1/3 of a steak left. i can’t be the only person to slice into steak as i eat instead of cutting it all up at once??
manager came over and said they wouldn’t replace a whole steak despite 2 steaks being inconsistently cooked (all good), but his take was that the meat had ‘cooked’ while on the plate and therefore became hard and overcooked. he suggested he can make me another steak and he thought i’d be paying for a 2nd steak when i still had 1/3 of a steak that was inedible 🤣. offered free dessert instead but i came for steak...not dessert. not all that glitters is gold.

my firsttimeat jervois and it was truly amazing experience. we had wagyu and angus beef, both medium rare with 3 sides. fruity californian cabernet sauvignon to go with the angus and smokey central otago pinot noir to go with the wagyu. the steaks were succulent and juicy complemented with mushroom and peppercorn sauces. a highly recommended place for a dinner date.

great meat selection, service is good ,but could be better. eg. takingtimeto explain meat selections and specials.

i’ve been waiting a longtimeto try jervois and sadly won’t be coming back. we had the scallops to start with, which were not bad but the crackling that came with it looked like the crackling snack you get from the liquor store. we then ordered the wagyu scotch and a petite eye fillet and asked for both to be medium rear, i could honstly say i could have played hand ball or thrown it at the wall and it would have bounced back at me. it was so well done that the knife wouldn’t cut through it. the sides were 30 buks and pretty much out of a frezzer bag, your local bar would smash a better onion ring made from scratch, dokha on broccoli thats a herb for a confused place not a steak house lets keep it simple dont waste your money and save your fuel. don't be fooled by the reviews

we've been coming to jervois steak house since they opened and have always loved the place but thistimewas definitely a letdown to the point where i'm not sure id be back in a hurry. when we sat down, the table next to us sent their steaks back for being undercooked. after watching this happen we were of the opinion that "who in their right mind would send back a steak unless it was completely uneatable" and wrote them off as difficult customers. when our steaks arrived they were massively overcooked, we asked for medium rare and these were well done.. when we pointed this out to the waiter he was very defensive and told us we were wrong. he then had the nerve to suggest it was the poor lighting in the restaurant and that we should shine the torch on our iphones on it to get a better look. until i cut into the centre and showed him then he told us he could send them back but because oftimeconstraints we couldnt wait another 20 mins for some new steaks. we both struggled away through them but couldnt continue and left most of it. the sides at $10 each weren't much better, the chips were so overcooked we could barely eat them, the creamed spinach which by the way is usually amazing and a personal favourite over the last 3 years contained no cream that we could distinguish and was just a bunch of blended spinach and the rest of the sides were massively under-seasoned. it just simply wasn't enjoyable and if i'm completely honest i might as well been at cobb and co. that's how underwhelming it was. i'm the last person to ever complain about food in a restaurant as i feel empathy for chefs who work hard in a kitchen all night, and have never sent back food in my life never mind give a scathing review on zomato.. as long as its roughly ok i will happily eat it but this was simply not up to par. i think if you are charging $53 for a steak and have the word steak in your restaurant name then you should above anything else be able to cook the steak to perfection.

me and my husband came here for dinner last night, this is our 3rd time. we ordered the oyster, buffalo mozzarella, the a5 wagyu, the market fish along with the fried and mac n cheese. overall the food was good, although we order medium rare steak but the it turned out toward well done. the waitress was good. however, the guy at the counter ruined the experience, i reckon he is the manager. he is really impolite, his face showed that he did not welcome us, he did not even ask how was the meal, this is so unprofessional. this is my 2ndtimei have to experience this. i wouldn’t come back if i see his face and manners like this.

secondtimehere. it’s my birthday so we ordered wagyu, we wanted medium for the other steak but it was so raw that it was’nt even medium rare, it was just raw.the blonde girl at the front desk was insanely unfriendly , what’s wrong with her, no smile on her face, no “hi” no “thank you.” it’s my birthday i came to your restaurant t have a great time, not to “enjoy” your passive aggressive unfriendliness.

professional steakhouse, very pleasant dining experience, elegant and intimate. the range of steaks is quite impressive, side dishes and wine choices are quite superb. they know how to make brussels sprout something to drool over. i've only been here twice and sadly have to say lasttimemy precious cut of sirloin was cooked quite unevenly (from the standpoint of a diner in a fine steak restaurant), 25% of it was absolutely well done and a little strip was almost rare. enjoyable dinner anyway with the quality of the steak and wine.

fantastic evening. firsttimehere and from the moment we walked in we were greeted by a lovely gentleman then taken to our table and the waiter introduced himself. couldn't fault the evening one bit, amazing food, great service, well worth the price as you taste the quality all round. will definitely return

awesome lunch consisting of rump steak, bone in eyefillet, creamed spinach and brussel sprouts with lardons accompanied with 2 glasses of wine all for $85 with the 'special lunch' deal that is on at the moment.
great portions! the only reason why i would not give it a full 5/5 was because my medium-rare rump steak was a bit on the dry side. nexttimei will get a more tender cut.
ambience i give a solid 5/5, upstairs dining room is warm and welcoming with the fireplace, perfect place for a date night.

well the steak wasn't *quiet* as good as i'd been expecting - but it was pretty damn close. in saying hat i'd also declined the wagyu due to not being able to bring myself to pay that price at thetime- maybe one day.... service wise - it was a excellent , and the creamed spinach is a must try.