imperial pizza

best pizza place in town, hhoffaith is clearly too stupid to eat food. i read the reviews of hhoffaith and felt the need to defend these guys. they aren't customer service focused, i'll admit. they are incredibly busy due to having the best pizza in the buffalo area since bozanna's closed. the first review really seems to lean on the handicap of the customer that got a mistaken order, like it is somehow relevant. handicap people try and take advantage of others as well. if he was throwing out his order because it was not anything he wanted to eat, he should have called that day. it's common sense and i wouldn't have believed you, either. what is the alternative? free pizza to everyone who complains? be realistic. their second review is the same exact scenario. they've never once made a mistake on my orders, but i have worked at some pizzerias and i have gotta say, this must be your fault. decide what you want before you order, write it down and then order it.

crazy good pizza, soft crust and lots of sauce. toppings are off the hook and i prefer a basic cheese pizza but the temptation to order a topping because of the generous portions is very real :)

imperial will forever remain my favorite pizza in buffalo. the sauce is fantastic and the pizza is always consistent. the wait time is never more than 25 minutes.

i can't believe i've lived in buffalo for 72 years and had never had imperial pizza before last night. it was superb: tender crust, quality toppings and huge slices. friendly service too. easily the best pizza i've had in years.

the menu posted is very old and was not uploaded by anyone associated with imperial pizza. i will be posting new pics of menu as in sick of explaining to first time customers that our online menu is wrong and is in fault by urbanspoon.

take a look at my pic and you be the judge.. one pepperoni or more per slice but in this case one! i do love the pie but i would like some pepperoni please!!

best pizza place around !. i must say, par excellent! the food is delicious and plentiful.
we ordered pizza and wings first. the pizza was huge, covered with tons of the topping we choose (pepperoni&mushroom). the pepperoni were large and not burnt.same with the mushrooms. the sauce was not over done and slightly sweet, plenty of cheese, and the crust was cooked, but not burnt.
the wings were normal size, not too greasy,not over cooked, and done to order.
the next time we ordered, the subs and hoagies (steak /w mushrooms,onion and peppers and a blt sub) were loaded. i could only eat half of it.the order of fries (real potatoes) were in a calzone box packed, plenty enough for 2. pizza logs, and mozzarella sticks (6 per order) were good sized and yummy. this is now our new order out pizza and sub place. (we were 10yr customers of bellas pizza, whose quality is sorely lacking now.)
the menu on urban spoon is about 15 years old, so the prices are higher now. if you want cheap, order from broadway bobby's. if you want good food, imperials is the place to go! a little more expensive, but worth it.

the best pizza in the land... i am never disappointed by imperial

best in wny. used to go to the place across the street that moved to the corner of abbott & dorrance. tried imperial about 12 years ago and now won't go any place else. no doubt about it, they are a little pricey. what is the best worth? if you want mediocre, head up the street. if you want the best it's definetly imperial.

best in the city. i live in north buffalo and work for the city of buffalo and our guys get pizza from everywhere they have the best hands down .but i do find when ordering a sheet pizza it's not the same for some reason .

disappointed and very expensive. we ordered a larger ch/pepperoni pizza, 20 wings and a small antipasta salad. it came out to $51.00 without tip. that is outrageous. i will never be going there again. i would rather go to leo's or gino n joe's. and when you tell them there is menus online, they say that someone put then there without consent.

best pizza ever! every time i am over by abbott i have to stop and get a sheet for the family.

imperial is located on abbott road in south buffalo. it came highly recommended, so i was excited to try it. clearly – i forgot to take a photo, ate a piece…

rude. ok, i know it's south buffalo, but do businesses have to treat customers so rudely? this is not the first time my order was incorrect. when i phoned to explain our problem, there were no apologies and no effort to correct their mistake. ehh ... not worth going back there again. pizza sauce is bland anyway. and expensive. i love broadway bobby's in lackawanna. imperial is overrated on all counts.


-----15 jan, 2014-----

inconsiderate to customers. a couple days ago my husband placed an order at the request of my brother, who is now a wheelchair-bound amputee living in orchard park. he had been a frequent customer of imperial over the years, especially when he used to live in the area. as he is unable to drive, my husband picked up his two subs. that evening when my brother opened them up, he discovered it was the wrong order - a tuna sub and a something-that-resembled-sausage sub, not the turkey and steak subs he ordered. today i phoned imperial to ask if there was anything they can do for him, since he had paid for and given the wrong order, has been a customer for years, now an amputee, and was unable to drive back that night for replacement. i was referred to the manager who flatly stated that my brother should have called the day it happened, and that there was nothing they can do for him. how inconsiderate. my brother threw away the order and lost his money. thanks for caring for your long-dedicated and handicapped customers and doing such a great job with filling your orders, imperial. you can be sure we won't be calling again. you conscientious attitude and outright rudeness towards your customers is not admirable. hope when you are old or dependent on anyone, you will be treated with the same kindness as you show others.

too expensive. i have been an imperial customer for 15 years and come from orchard park to get the food. the food is very good though not quite as good as it used to be. but in my opinion the prices have gotten out of control. a large and 20 wings combo is literally ten dollars more now than a few years ago. i just went there yesterday and the prices went up yet again. i am taking my superbowl order elsewhere.