hagemeister park

i took my family from atlanta here one night and we sat outside around dinner time.
for 20 minutes we watched waitresses and waiters walk by and not even notice we had not been helped. my mom decided to leave and walking out itoldthe manager (who could care less) and he offered me 20% off the next time i came in... no coupon or anything just said it. terrible service, mean waitresses, and know they can get away with it. i will never go back, or recommend to anyone until something has been changed.

extremely poor service. we arrived at 6pm and were 3rd on the list for a table. we were a party of 8. after waiting for 1 1/2 hours, we asked what the problem was. we weretoldthat one of the 2 large tables would have to vacate before we could be seated. we noted that one of the large tables was occupied by 2 people for over 1/2 hours. then we asked for 2 tables to be put together. we weretoldthat then they would have to call in extra waiters. we asked if we could be seated immediately inside. we were but then had to wait 45 minutes for our food. one hamburger was so raw that it was hardly edible but that person was so hungry that she ate the edges rather than return the food to be recooked. we filled out a complaint form and our waitress said she would deliver it directly to the manager. we did not see the manager that evening nor have we heard anything yet. we were not offered a discount, appetizer, dessert, nothing.

went to hagemeisters monday evening with my wife. service and food were excellent; however, we were a little irritated because we continuously noticed an employee on her phone in the middle of the dining room...multiple times! she walked past out table several times, took her phone out, and was completely oblivious to the customers sitting at the tables around her. we pointed her out to our server whotoldus that she is a manager! looks horribly tacky and unprofessional.