fortuna

staff? 5/5
price: worth it.
food: a great variety of food selection from desserts to breads to meals. from different cuisines.
ive been here 5x.
and as ive said,
it was worth it. make sure you didnt eat for 8 hours prior to make the most of the exprience :)
the con is only, somestaffdont refill the food when finished. didnt happen all the time.

ive been to fortuna countless of times for birthdays, lunches and dinner, the only disappointing thing is that the food are the same as what they served on lunch and dinner. they do have some dishes which are amazing and thestaffcan be so-so (can be attentive and you can get ignored). overall after going there alot, its not exactly one of the best buffets in auckland.

have been here multiple times over many many years. however, our most recent dining experience here on the 4th of january 2019 have left us never wanting to come back again.

if we had known how bad it is now we would never had dined here again.

the front of housestaffare rude and not helpful. you are not welcomed and seem like a nuisance to them.

the whole buffet selection is limited and disappointing. the meat is mostly overcooked and options are limited.

i would not dine here again. at $30 per head for lunch you lie money is better spent elsewhere.

haven't been here since it first opened but i have to say the food is much better than expected. for the price you pay it's a bang for your buck buffet...a far cry from valentines ? only bummer is the wine bar is down the other end of the restaurant and with the number ofstaff'walking' around they could be more attentive and clear the tables more often.

value for money. waitstaffwere really warm and friendly. the food, great quality. i enjoyed the lamb shanks i had tonight particularly. salads good variety, personally i can't go past potato salad so i was glad to see it. nice surroundings and pleasant vibe all round. desert bar was okay, would like to see more of a "favourites" type selection though. sh*ts all over valentine's that's for damn sure. : )

i guess you really get what you pay for here. it wasn't anything great.. you have a time limit of 2 hours but you really don't need that much time as the foods not to a high enough standard that you'd want to be continuously eating for that entire period - so the foods extremely bland there's little/nil variety but then again it's good for a buffet. the waitstaffare good, attentive, nice. i get the feeling skycity wanted an upmarket buffet restaurant at a reasonable price - i mean they do have a good foundation for a really nice place - like the location,staffetc. but the foods definitely letting the place down. i'd go back but not in a hurry...

food was great, but the service of the barstafflet the team down a bit. they were a rude and it was totally unneeded. also one of thestaffdropped a tray of glasses which left the floor wet and dangerous, there was no sign to say wet and myself and one other person took a tumble. this is not on and i remain disappointed by the lack of action from the staff. however, will would go back again as the food was great and there was a lot of options even for a the fussy eaters in our group.

we had dinner in fortuna and got really dissapointed with both food and the service. my partner got raw pork and allergy reaction to shellfish even though he didnt ate any seafood, and after complaining to thestaffthey acted very deffensive rather than helpfull and kept arguing as that its not their fault if the utensils to take the food was mixed even though thats a major health hazard. they kept arguing and repeating that they cant give us a refund even though we didn’t even ask for one. this personally has been the worse restaurant experience in my life and after such an experience i would never suggest someone to go to fortuna so that they don’t have to go through such an experience.

booked for 40 people for my wedding dinner everything went wellstaffare attentive making sure were ok.good food,good service.

i’ve only been here a couple of times and this review is based mostly on our most recent visit for my husband’s birthday. it is best to book in advance because they get very busy and remember that there is a time limit for the buffet. make sure you clarify with your servers what time you begin, and what time you end to avoid any confusion.

ambiance 3.5/5 – the ambiance is quite average. there was ample seating though and the restaurant was well lit. for some reason i remember it being much bigger than it is now haha. we didn’t find it hard to navigate through the buffet and we appreciate our location in the dining room as we were very close to the food. for a buffet place, it was well presented but i thought the décor could be better.

food 3.5/5 – we came here with a big appetite because it was a buffet. i really enjoyed the hot drinks on offer. the hot chocolate was suuuuper good that i had it a second time and it was actually the last taste i wanted, so i had it before we left. i didn’t enjoy the salads much that night as the dressings were not as pleasing to me personally. i was so excited about the potato salad, but i felt the radish didn’t belong. i liked the prawns and mussels, but thought it could be fresher i suppose. we really enjoyed the champagne ham. the steak looked really nice, but was very tough to chew ☹ i really liked the garlic bread. there were a lot of hot food on offer, but not everything was enticing to me personally. i wished they served more “familiar” options. i have a similar sentiment with the desserts. last time i went there were eclairs and a blueberry cheesecake. they had a lot of options still for dessert and everything looked lovely! but the flavours were just too different. in saying that, i did have the strawberry cheesecake (which looked like a mousse) and the fruits for dessert. hubby really enjoyed the soft serve and toppings. i loved the cheese and crackers and the bread ranhge on offer. i also really loved and enjoyed the taco/burrito/nacho station. in the end, we were still very full and if you were creative, you could mix and match a lot of the food on display to make different things 😊

staff and service 5/5 – everyone there was so lovely and kind. when hubby and i were inquiring about other drinks, the server who assisted us was knowledgeable enough to offer the unlimited soda option for my husband.staffwere always smiling and they were very attentive (sometimes too attentive as one time they took my un-finished burrito that i was still eating, but that’s no biggie!).

total: 4/5 - overall experience was good and we think that we would like to give it another try. looking forward to our next visit!

fortuna is good value for money, make sure you book in your tables before heading there. great range of food, nice and clean environment andstaffis amazing! we come here regualry for family events. never disappoints.

thank you fortuna, we had an amazing night, for charlotte's birthday, thanks to your great food and outstanding customer service. yourstaffare amazing. thank you, we will be back

fortuna is a good place if you just want a simple buffet with nothing special.. somestaffare attentive, service is good.. considering the price this is an all rounder buffet which suits anyone with a small budget.. i wouldnt recommend this place if you are planning on having a nice date or family dinner where you want to spoil the people for choice as there is very little over here, i would recommend you go to eight restaurant at cordis which is a bit more expensive but you have more options..

$40 per head per adult.  drinks are resonable considering you are in auckland and in cbd ($8.5 for a jim bean and $8 for a corona). its a buffet so don't expect fine dining, it does have a fairly limited choice of options suprisingly.  odd lay out for getting your food as there are 2 desert bars, and although they look identical - they are not. friendlystaffand it was clean.

had the buffet dinner here with friends again last night.

have been here quite a number of times, not really for the foods, but more for gathering or catch up with with family and friends. besides, the price of the buffet is reasonable considering its strategic and prime location at the skycity.

quite a wide spectrum of foods and desserts. the foods were mostly average or below average. however, the desserts especially the cakes were quite good though.

the waitingstaffwere friendly and efficient. pretty nice and neat environment.

food & beverage : 4/10
service : 7/10
price : 7/10
ambience : 7/10