fortuna

have been here multiple times over many many years. however, our most recent dining experience here on the 4th of january 2019 have left us never wanting to come back again.

if we had known how bad it is now we would never had dined here again.

the front of house staff are rude and not helpful. you are not welcomed and seem like a nuisance to them.

the wholebuffetselection is limited and disappointing. the meat is mostly overcooked and options are limited.

i would not dine here again. at $30 per head for lunch you lie money is better spent elsewhere.

one of the most popularbuffetrestaurants in auckland. full of people, must book early. had lunch together with 21 people there, split into 2 tables. got a bit of challenge on arranging the tables, guess the manager needs additional customer service centric training. foodwise okay you can enjoy selection of international food from entree till dessert. did enjoy my time there. not so expensive.

abuffetwith few food to choose. good view at sky tower but despite that, the food is not so good. only prawn and mussel as seafood. not recommend.

i guess you really get what you pay for here. it wasn't anything great.. you have a time limit of 2 hours but you really don't need that much time as the foods not to a high enough standard that you'd want to be continuously eating for that entire period - so the foods extremely bland there's little/nil variety but then again it's good for a buffet. the wait staff are good, attentive, nice. i get the feeling skycity wanted an upmarketbuffetrestaurant at a reasonable price - i mean they do have a good foundation for a really nice place - like the location, staff etc. but the foods definitely letting the place down. i'd go back but not in a hurry...

had a birthday dinner here. wasn't impressed with lamb necks being included in the "lamb shanks". but otherwise, the dinner menu wasn't anything fancy. i believe the new fortuna isn't as good as it used to be before all the changes. probably a good option if you're hungry and after abuffetstyle restaurant in the city. good range of desserts.

we've been to fortuna many times over the years and they"v improved leeps and bounds since they"v moved up stairs from there original outlet,the service is much better the food quality wise better,but the last few times we've been,same dishes,they need to mix it up from time to time to keep the punters interested..price wise still value for money....as otherbuffetrestaurant in auckland not up 2scratch....

the worst meal ever. worth negative stars only, can't believe how bad it was. nothing was nice, there was hardly any food and it was all terrible.
the salads had few condiments and ingredients, the sushi looked old and stale.
i don't eat ham so there was no carvery and no meat for me. at all.
the roast potatoes were undercooked. the fish was all batter. the sauces tasted stale. the only edible item was soup.
there were very few deserts and no cheeses as they don't top thebuffetup. i got a square of cut supermarket style lamination and that was it.
i went with a vegetarian and she paid $40 for a salad and crackers as there was nothing appropriate and nobody seemed to know what the stock used in the soups were.
in addition, the restaurant was overheated and very noisy.
we booked in advance a large party and they didn't even seat us together or push tables together. then they charged the full price, not just the deposit as two people cancelled. they were told of this in advance but 'didn't have a record.' so we paid $80 for two people who cancelled in advance.
they clearly don't ever expect repeat business so are happy to rip customers off and provide no service.
appalling - the worst place i have ever been to in auckland.

found thebuffetvery average, very limited choices. went in for a mothers day lunch and it was quite disappointing, some of the dishes were very bland, ice cream machine was broken down, the desserts were very average in taste as well. i will not be returning. i do not recommend this restaurant at all.

have not been to abuffetfor ages, last been valentines and group i was with wanted this.i'm not a big fan of buffets now bacause of covid where so many hands touch the tongs and should have gloves available. place just have your usual ho hum kiwi dishes here from crackers, coffee/tea, to your boring ham on bone, salads and desserts nothing original or spectacular except the rates at $45 per diner where skycity is only more interested in making money for it's shareholders. probably be my lastbuffetfor a while i guess.

i’ve only been here a couple of times and this review is based mostly on our most recent visit for my husband’s birthday. it is best to book in advance because they get very busy and remember that there is a time limit for the buffet. make sure you clarify with your servers what time you begin, and what time you end to avoid any confusion.

ambiance 3.5/5 – the ambiance is quite average. there was ample seating though and the restaurant was well lit. for some reason i remember it being much bigger than it is now haha. we didn’t find it hard to navigate through thebuffetand we appreciate our location in the dining room as we were very close to the food. for abuffetplace, it was well presented but i thought the décor could be better.

food 3.5/5 – we came here with a big appetite because it was a buffet. i really enjoyed the hot drinks on offer. the hot chocolate was suuuuper good that i had it a second time and it was actually the last taste i wanted, so i had it before we left. i didn’t enjoy the salads much that night as the dressings were not as pleasing to me personally. i was so excited about the potato salad, but i felt the radish didn’t belong. i liked the prawns and mussels, but thought it could be fresher i suppose. we really enjoyed the champagne ham. the steak looked really nice, but was very tough to chew ☹ i really liked the garlic bread. there were a lot of hot food on offer, but not everything was enticing to me personally. i wished they served more “familiar” options. i have a similar sentiment with the desserts. last time i went there were eclairs and a blueberry cheesecake. they had a lot of options still for dessert and everything looked lovely! but the flavours were just too different. in saying that, i did have the strawberry cheesecake (which looked like a mousse) and the fruits for dessert. hubby really enjoyed the soft serve and toppings. i loved the cheese and crackers and the bread ranhge on offer. i also really loved and enjoyed the taco/burrito/nacho station. in the end, we were still very full and if you were creative, you could mix and match a lot of the food on display to make different things 😊

staff and service 5/5 – everyone there was so lovely and kind. when hubby and i were inquiring about other drinks, the server who assisted us was knowledgeable enough to offer the unlimited soda option for my husband. staff were always smiling and they were very attentive (sometimes too attentive as one time they took my un-finished burrito that i was still eating, but that’s no biggie!).

total: 4/5 - overall experience was good and we think that we would like to give it another try. looking forward to our next visit!

celebrated a birthday there and was grateful for the small free birthday plate. enjoyed thebuffetdinner with my family which catered for all types of cuisines. great range of seafood, european and asian style meals. drinks we paid extra and it was a help yourself to refill type of service. adorable and reasonable priced for the meal. good views and good service.

fortuna is a good place if you just want a simplebuffetwith nothing special.. some staff are attentive, service is good.. considering the price this is an all rounderbuffetwhich suits anyone with a small budget.. i wouldnt recommend this place if you are planning on having a nice date or family dinner where you want to spoil the people for choice as there is very little over here, i would recommend you go to eight restaurant at cordis which is a bit more expensive but you have more options..

i’ve here for 3 times already. this is the most affordable yet elegant place to dine-in in the city. but you need to book ahead atleast 3days since this place is always fully booked. one time i tried to walk-in but there was no vacant. they have huge variety of foods from seafood,veggies,meat,soup,asian food,european food,etc. if you are planning to celebrate your birthdays or any important celebrations, try to book this place. the negative side for thisbuffetrestau, is the parking. the parking is so expensive. almost half of your total expenses goes to the parking fee.

had dinner with friends. my favbuffetplace so far. many option of foods, all arranged very nicely and looks appetizing. clean environment, nice ambiance. will come back, definitely.

my favorite lunchbuffetplace in auckland. come here a number of times. each time felt satisfied with their food and services. great value for money. lots of deserts to choose from. if you have sweet tooth as me, you will enjoy their lunch. drink price is very reasonable too.