fortuna

to be honest i was kind of dissapointed in their dinner buffet. there was a variety of food but it was mainly just your basic fries, pasta, fried noodle etc. so there wasn’t much excitement. dessert was pretty good and theservicewas nice though :)

one of the most popular buffet restaurants in auckland. full of people, must book early. had lunch together with 21 people there, split into 2 tables. got a bit of challenge on arranging the tables, guess the manager needs additional customerservicecentric training. foodwise okay you can enjoy selection of international food from entree till dessert. did enjoy my time there. not so expensive.

food was great, but theserviceof the bar staff let the team down a bit. they were a rude and it was totally unneeded. also one of the staff dropped a tray of glasses which left the floor wet and dangerous, there was no sign to say wet and myself and one other person took a tumble. this is not on and i remain disappointed by the lack of action from the staff. however, will would go back again as the food was great and there was a lot of options even for a the fussy eaters in our group.

we've been to fortuna many times over the years and they"v improved leeps and bounds since they"v moved up stairs from there original outlet,theserviceis much better the food quality wise better,but the last few times we've been,same dishes,they need to mix it up from time to time to keep the punters interested..price wise still value for money....as other buffet restaurant in auckland not up 2scratch....

i’ve only been here a couple of times and this review is based mostly on our most recent visit for my husband’s birthday. it is best to book in advance because they get very busy and remember that there is a time limit for the buffet. make sure you clarify with your servers what time you begin, and what time you end to avoid any confusion.

ambiance 3.5/5 – the ambiance is quite average. there was ample seating though and the restaurant was well lit. for some reason i remember it being much bigger than it is now haha. we didn’t find it hard to navigate through the buffet and we appreciate our location in the dining room as we were very close to the food. for a buffet place, it was well presented but i thought the décor could be better.

food 3.5/5 – we came here with a big appetite because it was a buffet. i really enjoyed the hot drinks on offer. the hot chocolate was suuuuper good that i had it a second time and it was actually the last taste i wanted, so i had it before we left. i didn’t enjoy the salads much that night as the dressings were not as pleasing to me personally. i was so excited about the potato salad, but i felt the radish didn’t belong. i liked the prawns and mussels, but thought it could be fresher i suppose. we really enjoyed the champagne ham. the steak looked really nice, but was very tough to chew ☹ i really liked the garlic bread. there were a lot of hot food on offer, but not everything was enticing to me personally. i wished they served more “familiar” options. i have a similar sentiment with the desserts. last time i went there were eclairs and a blueberry cheesecake. they had a lot of options still for dessert and everything looked lovely! but the flavours were just too different. in saying that, i did have the strawberry cheesecake (which looked like a mousse) and the fruits for dessert. hubby really enjoyed the soft serve and toppings. i loved the cheese and crackers and the bread ranhge on offer. i also really loved and enjoyed the taco/burrito/nacho station. in the end, we were still very full and if you were creative, you could mix and match a lot of the food on display to make different things 😊

staff andservice5/5 – everyone there was so lovely and kind. when hubby and i were inquiring about other drinks, the server who assisted us was knowledgeable enough to offer the unlimited soda option for my husband. staff were always smiling and they were very attentive (sometimes too attentive as one time they took my un-finished burrito that i was still eating, but that’s no biggie!).

total: 4/5 - overall experience was good and we think that we would like to give it another try. looking forward to our next visit!

the taste and the quality of the food here were pretty average.servicewas friendly and welcoming tho but won’t come back again.

been here a few times and food has always been tasty with a plentiful variety. unfortunately did not enjoy the experience this day. food quality has definitely dropped. food was bland. meat section tasted the same. salad and seafood was horrid. i give the food 1/5 butservice3/5. will not be returning until new chefs are hired.

fortuna is a good place if you just want a simple buffet with nothing special.. some staff are attentive,serviceis good.. considering the price this is an all rounder buffet which suits anyone with a small budget.. i wouldnt recommend this place if you are planning on having a nice date or family dinner where you want to spoil the people for choice as there is very little over here, i would recommend you go to eight restaurant at cordis which is a bit more expensive but you have more options..

even fortuna located at sky tower, but still don't have much choice of food. price isn't expensive, so they quite busy everyday. dessert and lamb taste good,servicenice and friendly.

we have been to fortuna for years, however the last two visits we had this year were very disappointed. theservicewas friendly and efficient, however the food quality and variety were getting quite poor.

lovley layout, awesome customerservicealright food but some of it was bland although some was good. dessert is nice👌 enjoyed my time there.

i went there for dinner. there isn’t much variety and the food is pretty standard/average (fish bites, pizza, sushi etc). the venue itself is nice and there’s always plenty of parking. servicewas ok. i wouldn’t recommend booking right on opening because the doors don’t actually open until then. if other patrons arrived before you, you need to wait for them to get sorted at reception, meaning part of your allotted time has been used waiting.

always love this place especially because they have a range of everything ! beats valentines any day hands down when it comes to buffet !serviceis great and food is great !

haven't been here in a while, but my husband surprised me with my birthday dinner last night! i was very impressed! food is hot, fresh, plentiful. oysters were also big, fresh and delicious! as usual last night was busy, but lovely customerservicefrom front counter, to our serving hosts, kept the flow and patrons happy. thank you fortuna, we will see you again in a few weeks!!

went there for lunch and it is $25 per head. food is average to be honest. nothing special. dinnerserviceis somehow $35 per head with the exact same thing! how can they justify charging more for the same food? not enough choices for main courses. if you won the vouchers to eat for free then go, or else go else where as it is not worth it. serviceis great though.