cibolo moon - jw marriot

i had eaten the bison meatloaf at cibolo moon the night before and it was very good, and remembered there wasbbqon the menu. how good couldbbqbe in a resort hotel? neither of us were that hungry, so we took a chance and decided to return to cibolo moon and split abbqplate. our server suggested getting another side, and the kitchen would plate it as two meals. sounded good, so i ordered the macaroni and cheese as well. i cannot remember what my husband ordered. plate came with half sausage, brisket and a rib.

chefs at cibolo moon... this is the bestbbqi have ever eaten in my entire life! we have eaten at most of the bestbbqplaces and award winners in texas and oklahoma, but cibolo moon tops them all. we are returning to san antonio in june, already planning to drive out to the resort just to eat bbq.

slow but yummy. the service was a little bit slow for my liking here. there was apparently a fairly sizable order in front of ours, so our order took an hour to come out. our waiter, however, gave us some free chips and salsa while we waited for our food to come out. the organic spinach salad with pears and pecans was absolutely delightful. the carvedbbqbrisket and redfish on the half shell were also great dishes. the cheddar mac and cheese is their most popular side and is most certainly worth a taste.

worst experience ever.. my experience at cibolo moon. first impression. we walked in about 11:30 am and were seated outside of the dining room. it was good until we sat down.

(allow me to create the persona of the wait staff. think of these stuck up brats that think they are something extra special just for working there. they walk around expecting someone else to do their job with their nose so high in the air that you mistake their nostrils for their eye sockets. and their attitudes: terrible.

first: our waitress, after taking our drink order, blaitently ingores questions about the entrees. (i'm a pilot, i speak loud.) and then she walks off... and we wait..... and wait.... finally, after a few seasons pass as well as my hunger, the drinks arrive! (two teas) *remember the teas.

second: i ask about the food again. what does she do? gives me (the customer) attitude. so i grit my teeth and take it. i order thebbqsandwhich. my wife is so disgusted that she doesn't order anything. and again we wait, except now i'm upset and i start paying close attention to whats going on. food preparation time: average at best.

food arrives, the waitress slaps it down on the table and again, walks off, which i assumed she was going to get me some silverware.. wrong. keep in mind, when we sat down, the tables are empty with the exception of a nice looking candle. so we're sitting there, no sugar for our teas, no salt or pepper for the food, and no silverware. my outrageously expensive sandwhich is getting cold...

as i'm sitting there, my blood starts to boil. i count *8*, eight, ocho, waitstaff, standing around talking guys hanging all over the girls, while the manager hangs on the hostesses.

so i get up, i have to walk over and ask for everything myself and still they didn't bring sugar. food presentation was good, thebbqsandwhich itself was a different story. it tasted just like the hill country fare ready to eatbbqin the can. i've cooked betterbbqmyself.

summary: extremely disappointed. the manager needs to be fired and that restaurant overhauled because they are losing business every day because of the extreme lack of discipline. i will not be returning to cibolo moon.