ugh- get over this place!. lets just all realize this place blows! get over the hype!
the food is mediocre at best, the service is horrible and the beer is overpriced.
six people at a table all order beers and fries- waitress comes out with one beer and fries- doesn't come back for 15 minutes with the rest of the order. when she does return, she drops off the rest and never comes back!
this is not just an isolated incident! i've been dragged there multiple times and more or less the same scenario plays out. never have i ever left less than 20% tip anywhere but, i can't bring myself to give these servers more than they deserve which 90% of thetimeis nothing.
if you are absolutely addicted to the food (and don't mind that its circulated on a conveyer belt in the kitchen constantly getting reheated) try the one on robbins it has slightly better service (although as soon as you put your fork down, you get the bill and get kicked out of your table)