we decided to go here for dinner because we had a gift certificate from restaurant dot com, which this business subscribed to, to attract new customers with a discount incentive. i purchased the certificate awhile ago, and wanted to make sure it was still valid at this establishment, so i checked the validity of the certificate on the restaurant dot com website. still valid. so i made plans to go there. we ordered dinner salads and pizza. total bill was $50. a little high, but the certificate was for $25 with $35 minimum purchase, which made it worth it.
when we got the bill, i handed the waitress our certificate, and she immediately stated they do not honor or accept these anymore. she told me there was a sign on the door, and was surprised we did not see it.
i was disappointed, due to ordering to meet minimum requirement, which now doesn't apply, and figured we must have missed something on the door and/or restaurant dot com website, notating validity of certificate. wrong on both accounts! we checked the restaurant for signs telling patrons that the certificates were no longer accepted, and the restaurant dot com website and there was no sign on any doors or windows, and no invalid certificate message on site. the waitress flat-out lied to us, and would not honor it. poor customer service!!!! we still tipped well, because she did a decent job of serving our table, and we are decent people, but we will never come back, and will tell friends and family not to come here either. i hope the owner sees this and makes it right. i will adjust my review accordingly if they fix this and honor the certificate i spent money on for their restaurant.