love the show, love the family, love the place, hate the food!. i first visitedcarlo's2 years ago and fell in love... delicious pastries, no lines, tables inside to sit at, and very reasonable prices. however, i returned to visit last month, and was absolutely horrified... even though the line down the sidewalk was an hour, and then the wait inside the store was another hour, i would have been able to deal with that if it weren't for the fact that most of the food was disgusting, some was tolerable, and only one item was good. we spent $86 on cream puffs, napoleans, cannolis, a chocolate mousse pastry, cupcakes, a crumb cake, and a cannoli cake. the pastry cream inside the cream puff was hard and rubbery and tasted like fish... completely inedible and went right in the garbage, the cannolis were tolerable, but really had no flavor whatsoever, the napoleans lacked flavor also but faintly tasted like lemon (a traditional napolean should be vanilla), the cupcakes were average, the crumb cake was very dry, the cannoli cake ($26!!) was flavorless. the only thing that really was good was a very small chocolate mousse pastry. everything else ended up in the garbage. conclusion: overpriced, underflavored, and not worth the wait. what a shame... they used to be awesome! maybe they got too big for their britches! just to add some credibility to this review... i'm a baker living in florida and my family in france were bakery owners for decades... so i think its fair to say i know a thing or two about what good pastry should be like.