good food, rude staff. my husband and i finally decided to brave the long line and try this much hyped about little restaurant and i can honestly say we will never go back again. the food is great, but it's definitely overpriced, the line is insane, and the staff are probably the rudest people i have ever come across. they're like the soup nazi from seinfeld! the only menu i saw was inside the building, so even though you wait in line for quite a while, you can't really decide what you want until you get up to the counter - which ultimately makes a long line even longer. by the time we got to the counter, i felt like we had to make a decision asap so we wouldn't hold up the line any further. we ordered a machine gun sandwich, a waffle with strawberries and an order of fries. we had intended to order a few extra sauces since it was our first time but, having never been there and feeling pressured to be fast, we asked for a recommendation. the guy at the register literally sighed and pointed at the wall to a small poster with the sauce descriptions, which we had completely missed because it was nowhere near the actual menu. not wanting to hold up the line, we hurried and picked two flavors and got the hell out of the way. my waffle and my husband's machine gun sandwich came out first, followed by the waffles and machine gun sandwiches of all the other patrons who came after us in line. we had completely finished both items and still had not received my fries. and it didn't look like any other patrons had, either. it appeared that they were making fries to fulfill the machine gun sandwich orders, regardless of the order in which they were placed, and weren't even bothering with the plain fry orders. after giving them a while longer, i finally got up and asked, as nicely as i possibly could (because, really, you shouldn't offend people who are handling something you're about to eat), if my fries were still cooking. the lady at the window snapped that they were really busy (which they were, granted, which was why we tried to be patient) then said "ug, you know what?" and stomped into the back, leaving me, confused at the window. after a few seconds, she came back and slammed a cone of fries on the counter - she had gone back to the fryer, collected the little, overcooked nubbins of fries, put them in a cone and gave them to me! i couldn't believe it! other reviewers have said all this, so i know we're not the only people to have this experience, and i'm really not willing to give them the benefit of the doubt and give them another try! that staff treated us like we were uncool, ignorant outsiders who weren't worth their time and effort and you know what? i can think of much better places to spend my money. sorry we weren't hipster enough for you, bruges.