just perfect!. first off, i've been a customer about as long as i've been old enough to be a consumer. i stillloveme some avelluto's. i usually get the calzone. and yes, the first time i didn't know that they weren't doing the standard cheeses/ham, i was a bit disappointed. so i gave them a call, they explained that you now could add any ingrediants to them that you wanted, and i've loved them even more ever since. i like the change. still, for the most part the food is pretty darned consistant, and that would be consistantly awesome. i go here often during the week, i call in orders when i know that they are busy and only have 15mins to get my food & be back at work. well, they haven't let me down yet. this is not because i am some special customer, or family member, i am not. they have always seemed to value all of their customers. if the avelluto family has ever let a rude employee work there, it's news to me. i know it can get a little hectic, but i just have to say that in many decades of happy patronage, not one soul has ever treated me rudely. have they been a bit hurried before? heavens yes, but speaking for me at least, they are always hurrying so that their customers walk out with hot deliscious food, just the way they ordered it.